フィーラトホーム・カサ・ベルトラン

部屋でお湯が沸かせないのが残念でした。

場所が良かった

駅からは少し歩くが、それほど遠くなく、観光地へアクセスしやすい。また24時間使えるコーヒーマシンがあるので観光途中にホテルに戻り休憩することが出来たのが良かった。

Nice

The location is perfect. But the room and bathroom are too small. It's a little bit noisy.

Very nice rooms, hotel centrally located.

We stayed at this hotel for three days and, unfortunately, had a disappointing experience. The check-in process was overly complicated and took far too long, which set a frustrating tone right from the start. Once we got to our room, things didn’t improve. The air conditioner didn’t work, and the room was extremely small and humid—uncomfortably so. I called the back office for assistance, but they were unable to help and didn’t seem to know how to operate the air conditioning system at all. Even more frustrating was the lack of staff availability. There’s no front desk or hotel personnel on-site after 4:30 PM, so if you run into any issues in the evening or night, you're completely on your own. Overall, I would not recommend this hotel. Poor service, uncomfortable accommodations, and minimal support made for a disappointing stay.

Perfect location to stay. Nice restaurant around the area. Very easy to access everywhere

It was just ok

Rooms were spacious, clean and in a good location.

Good place to stay if you are looking for nice basic accomodation. Just a room for the night but clean and quiet and nicely situated.

아주 좋은 위치

Excellent all round.

Es ist eine sehr schöne unterkunft. das personal ist sehr freundlich und vorkommend. Standort ist super weil man sehr viel zu Fuss erreichen kann.

Good communication and treat during our entire stay.

Great location. Beautiful area. Everything was close by. The staff were so friendly. I would recommend this place to anyone. Loved it.

It was greater than I expected! Location was the best! Very convenient to go everywhere. The room is quite small but you have a shared lounge area you can have some coffee or teas outside the room. It is very quiet and balcony was great addition! The staff was kind enough to share the information how to get to the hotel before arrival. We had only one issue with the AC on our first day but it was because we had our windows open. I wish there was an instruction or an explanation on that in advance for the people who did self check-in. Other than that, we enjoyed our stay and highly recommend!

The property was clean, warm, and welcoming. We especially appreciated Natalia for all her help!

Staff helpful and friendly.

Staff was not helpful.