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BLUF - This is not a 4 star hotel. Whilst the room itself is good, the rest of the package is appalling. The hotel claims to have parking, which is technically true, but it is not dedicated, and is in an insecure public carpark for which there is an additional €10 charge (not stated at booking). This is not obvious and not easy to find. Not info fro the hotel to inform you that there is only one lift out of the car park intot he hotel, and that this needs the room swipe card, so you have to walk out of the car park, back into the hotel to get one. There is no restaurant for dinner - a 4 star hotel should have table service and a proper menu - the only dinner option is a very basic bar service cafeteria which is shared with the next door hospital, and has very limited choice, and all the ambiance of a bus station waiting room. The room, whilst large and with a decent bathroom, lacked any sort of provision i.e. no kettle, no tea/coffee, no bottled water etc. The hotel claims that the rooms have a "City View", again technically true, but a view of the back of a graffiti covered industrial facility and some social housing is not quite what was expected. Lastly, the hotel is some way out of Leon, so once you are there, you are stuck.

Staff very kind and helpful

Todo limpio y perfecto. Personal muy amable

Si

Hotel muy cómodo, silencioso y práctico

Todo muy bien

En el bar estaba super bien la comida excelente, el personal super amable, la habitación que nos toco super amplia, limpia, y muy bonita, pero la cama un poco dura para mi gusto, pero todo lo demas super bien excelente las chicas de recepcion todo genial, y super ubicación para personas que van al hospital esta frente eso esta super genial

Très bon rapport qualité prix Chambre propre et spacieuse Literie confortable Un petit réfrigérateur mais pas de possibilité de faire son café dans la chambre Pas de clim et la chambre était relativement chaude Très bon petit-déjeuner

A estadia correu bem. Não nos foi entregue é nenhuma fatura.

Really far out of town, not much in the way of shops or placrs to eat. That left us hotel only facilities. These were nice.

Great staff above and beyond. The hotel is a bit far off from the center.

AC avstängd på hela hotel, varmt på rummet

Un hotel tranquilo,cómodo y cerca de la ciudad y con bar para poder comer y cenar.perfecto

Great stay & location.

Excelente estancia. Relación calidad - precio inmejorable. Habitación confortable y muy limpia. Para repetir estancia.

Necesita u poco de reforma, pero bien en general

Buena habitación amplia y cómoda nada de ruido y limpia

Fantastic hotel, great rooms. Beds are super comfortable. Easy parking but make sure to understand well how the parking ticket management works so you don’t get in trouble. Surrounding area is not good but downtown Leon is less than 10 minutes away (Driving)

Muy bueno. Instalaciones de primera y servicio espectacular. Un poco alejado del centro, si bien hay buses. Por los alrededores hay pocos sitios donde comer

Quarto bastante espaçoso, com excelentes condições.