ホテル ベニドーム イースト バイ ピエール & バカンス

THIS HOTEL IS DEFINITELY NOT FOUR STAR - DOUBT IF TWO STAR plastic plates and cutlery for room service???????????

Staff were friendly, and helpful. Nice hotel

In general the stay was good value for money. However the hotel would do well to improve if it could provide more than one tv channel available in the main entertainment room. We and many other guests were watching an important football match and it was half way through when the channel was switched over by the entertainments manager who said that another guest had asked him to do it earlier. Despite protests from the vast majority of watchers it was switched over to suit the request of one person. It was unfair to the majority. We left the building to watch at another hotel.

Room was clean and well stocked, the check in was quick and efficient. Pity about the hike from the strip

Très bel hôtel avec grande piscine extérieure et intérieure. Sauna gratuit et salle de sport. Mention spéciale pour le petit déjeuner où il y a vraiment de tout.

WiFi does not work, tv channels are hit and miss If there working

Personal de recepción muy simpática. Un poco apartado del centro, pero a disponibilidad de autobús del Hotel

The room was nice and clean

Lovely hotel. Very clean, rooms a good size. Hotel shuttle provided to the beach but easily walkable. Food was lovely, lots of choice. Staff very friendly. Would return!

Rooms cleaned and new towels everyday. Staff friendly

Needs updating in rooms and communal areas, peeling paint around both. Dusty dirty floors on stair wells.

Too noisy. No amenties. Bar closes early. No shuttle. Dont tell you anything about buses. Or offer anyway to get to airport. Very poor. Pool not heated. Very small. Guests way too drunk n noisy. Can here everything in other rooms

Beds wer

Old building been poorly refurb up some very steep hills also lots of young noisey groups the food was poor always. Luke warm . How it ever got 4 stars I’ll never know would not return

Great hotel breakfast not up to much but ok for a quick grab & go bit of toast or coffee etc, the room was clean and but needed a little tlc must say probably the most comfortable hotel bed I’ve slept in for a while, shower was hot & powerful & the room in general was clean. Bad bit this hotel is on an extremely steep hill that takes around 10-15 minutes to walk up so if your of limited mobility this hotel could be a problem!

We booked this very last minute minute as our plans changed. When we arrived we recieved a lovely welcome from the reception staff who explained where everything was. We made our way to our room, they are clean bright and have very comfy beds. The shower was lovely and powerful. My only complaint is no tea/coffee making facilities which I would usually expect in 4* but I didnt check the facilities on the website before hand so thats my error. Breakfast was lovely, again well presented with a vast selection, everyone would find something to eat. The little shuttle that pops you down the hill is a great extra, its a free service, with a small gap in the afternoon. We didnt use the pool, but I did like that they didnt allow anyone into the pool area until 10am to prevent the sunlounger hoarders from getting the best location. Really good idea! We had a lovely time and would come back again.

The 3 lifts in hotel are painfully slow and there was always a big queue for them! And they can only hold 3 people at a time 🙁👎! Canteen staff member was rude to me on first day 🙁 upsetting & unnecessary! Thick dirt/fluff build up behind door in room! Ill fitting ceiling tiles throughout! Mirror surround in bathroom all water damaged! Chipped paint on door architraves! The room looked shaby n dated and in need of a lick of paint at least! We had to keep getting cabs up n down to main bit (even tho there is a shuttle) but didnt want to waste our time wait wait waiting about for it in the heat! Not a good location imo! Up a very syeep hill! Would not stay here again!

La habitación no estaba muy limpia y había varios desperfectos como la ducha que no se podía poner en modo telefono, el bote de gel no funcionaba y no salía gel, el tapón del lavabo no se cerraba

Personnel pas du tout arrangeant

Várias opções alimentares no pequeno almoço e também na refeição principal. Conforto da cama bom.