ホテル セルバ アレナル

Staff was very helpful, clean room and amenities and awesome breakfast

Sehr gute Preis-Leistung

Das Personal sehr freundlich, dass Frühstück und das Abendessen super und ausreichend. Die Bar war sehr preiswert, man konnte lange an der Bar verweilen. Danke ans Team

Un buffet bien achalandé et copieux. Le bar est bien et les prix corrects. Le personnel est très agréable malgré un debut un peu cahotique.

What makes the difference is the stuff 👌

This place was spotless all the staff were great breakfast was all the things for a full English plus everything fo a continental, nice little bar with desproradoes Eur 1.50

Petit déjeuner bien, salle d'eau trop petite, produit douche ne fonctionnait pas, pas beaucoup de choix pour le repas du soir

Chambre confortable, il manque juste des porte-serviettes dans la salle d'eau. Cependant on entend tous les bruits des chambres voisines et certains clients ne se gênent pas à toutes heures de la nuit. C'est dommage ! On ne peut pas stationner à proximité, le parking se trouve à environ 300m.

The hotel rates its self basic and has 2 stars and I feel it gives more back than that, so rate it excellent compared to what we expected. Room was plain but clean with fresh towel. Balcony basic. Breakfast was fab, the staff were very friendly. Pool not very clean and sun lounge area basic but we didn’t come to lie about the pool so this didn’t bother us. We would come again for the price we paid. The hotel is a nice walk away from the main shops, about 10mins. Bar prices very reasonable, sometime cheaper than the super market.

The room, the stay, and free shuttle were all very good. However, I stayed with my 11-year old child and we're charged for city tax for both of us. I realised child do not need to pay city tax later, but didn't have chance to ask. The checked us in with our passports and should know the child's age and should know it's tax free for children. What's worse is that the staff member at reception charged my card twice . I asked for a refund immediately , he gave me a receipt looks like a void receipt, but my card statement still show double charges. It just looked like he doesn't know how to do his job, plus he bearly understand or speak any English . Very disappointed.

Breakfast lovely, staff great, bar crazy cheap! Room did the job but we didn’t have a tv

Good value clean room staff helpful Would stay again

Una habitación horrible los muebles están rotos el agua de la ducha no sale caliente sale templada casi fría no lo recomiendo para nada

Havia barulho nos quartos vizinhos foi desagradável. De resto estava tudo muito bom.

Gutes Preis-Leistungs Verhältnis

Petit déjeuner varié, chambre propre , salle de bain quelque moisissures au plafond car pas de ventilation

Friendly staff. Clean room. Good variety for breakfast. Lovely seating area with very reasonable drinks

Superfreundluches Personal, sehr Hilfsbereit - Preis-Leistung top

Das Zimmer war schmutzig die Wolldecke war kaputt das Frühstück hat nicht geschmeckt .

Nice hotel and friendly staff