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Great location , friendly staff , breakfast good lots of choice

We had booked out of our original hotel due to poor standards, but we were pleasantly surprised when we checked into this fantastic hotel. Every member of the team we spoke with provided excellent service, and the hotel was spotlessly clean. The entire team was proficient in English, and I even had the pleasure of speaking with a lady from the UK who worked at the reception. On check-out, they offered us luggage storage facilities and allowed us to access the hotel facilities until our late evening pick-up. I will definitely be staying here again.

Nice hotel with good facilities. Check in and out went like clockwork.

Todo de 10.... La limpieza excepcional, el buffet muy bueno y rico....

Receptìon staff friendly, helpful. Breakfast was wide choice and delicious. Location great - right near strip, beach and shopping but far enough so still quiet. Beds comfy. Pool warm and no problem getting sunbeds. Bus stop is few mins walk , means easy to travel around all benidorm. Would stay here again!

Hotel itself was kept clean albeit a little tired in places. We had requested a family room, sadly it was a normal sized room with an extra bed crammed in. This left no room whatsoever. Food in restaurant for breakfast and lunch was very good, nice selecrion and very tasty. Major downside is the room walls are very thin and noise carries easily.... We had to listen to a women getting given a good time by a couple of mails for most of our last night. Not a great end to a short break

Excellent location, Very clean, quiet at night, nice pool, amazing breakfast, I would 100% recommend this hotel if coming to Benidorm on a party

Absolutely cannot recommend this hotel enough. Make sure and book a poolside room and you get the benefit of a distant sea view too. Staff amazing and friendly and they keep the place immaculately clean.

El buffet bastante bien aunque solo estuvimos un día. Personal amable. Piscina en febrero a una temperatura buena para un niño de 3 años. Camas cómodas. Lo único negativo y por lo que no volvería a este hotel. Es que en la terraza ponen unas luces led que iluminan mucho toda la noche, sumado a que la ventana del cuarto de baño no tiene cortina para que no pase la luz y la puerta del baño a la habitación es translúcida. A nosotros porque nos gusta dormir con la menor luz posible pero habrá a otra gente que no le importe

Booked a pool view room with the hotel before I arrived and paid a lot of money for this and was told there was not a room booked plus the room I was given to myself was very small only 1 power socket ontop of the bed to charge phone and walls were paper thin can hear people conversations complained to receptionist about bar staff short changing me when I arrived paying for 2 drinks hand over a 20 euro was told it was a ten only had 20 euro when I arrived was told I would be contacted about room and money by the hotel manager ask a few time was not available will not be back room cleaner we’re excellent

250 euros la nuit pour un hôtel 4 * est trop cher pour le confort de la chambre notamment les lits.

Exceptional. Wonderful. Pleasant. Clean. Hotel is top located, extremely clean and even that buffet is not the big one, the food is delicious.

Great welcome, very helpful. Seems a popular place.

Staff was great hotel and food was great. Also class location.

Very clean rooms, big balcony, comfortable beds and excellent blackout curtains. Fridge good touch but needs kettle in room.

Det er greit å vite forskjellen ... De slutter alle med «tell», men hotell, hostell og motell betyr ikke helt det samme.Det er her er en Hostell ikke hotell

Very enjoyable

Horrendous road works all day every day which we should have been informed about but weren’t. Nice hotel but doesn’t have warrant 4 stars.

LA ATENCION RECIBIDA MEJORARIA LA ANIMACION LA UBICACION EXCELENTE

I found the reception staff indifferent Not rude but indifferent Especially regarding the road works outside and the extemelly dangerous road crossing and tiny access they provided They failed to notify that most of the popular visiting points were blocked by road works Ie the old town. No bus access La cala. No bus access They could have put an advise on the reception I even asked for the bus number to the cala and they told me but given that at this time most of Benidorm is being dug up they could have warned guests The room cleaning people were excellent though The food was nice and the hotel immaculately clean but that reception staff were very indifferent and given that they’re many competing hotels in that vincinity you’d think they’d be a bit more friendly and informative I don’t think I’ll stay there again I used to live in Benidorm so luckily I knew how to get around.