ネスト フラッツ トリウンフォ

チェックインの仕方が分かりづらく、同じビルの人に助けてもらえなかったら時間がかかってたであろう。その他の点は特に不満はない。

Ami français c’est l’endroit idéal pour séjourner à Grenade

Nous avons passé un agréable séjour en famille dans cet appartement. L'appartement était propre et en excellent état (conforme aux photos). Il est bien situé avec la possibilité de tout visiter à pieds. Un parking public est à proximité. Le check in automatique ne nous a pas posé de problème (+/- 5 minutes, il faut bien mettre les cartes d'identité dans l'angle en haut à droite).

Très bien situé pour tout faire à pied. Propreté, hygiène, confort de la literie… tout était parfait

Excellent!! Very happy to stay at the apartment.

Minor issue with access codes. Otherwise an amazing property for a family/group stay.

Todo correcto, solo alguna dificultad para realizar el checking

Excellent location in the heart of the city centre.....All excellent

Todo perfecto

La estancia súper bien, todo muy limpio y acogedor

Good accomodation and very good value, it had everything we needed and decent location easy to get to from train station. Good shower, comfortable bed, neat kitchen. Only negative is that our accommodation was in the basement so felt a bit darkdark,dardeak.it'basement!

Muy cómodo y bonito? Tiene todas las comodidades. Lo unico es que del baño sale un olor fuerte y se debe mantener cerrado.

Very nice accommodation! Room was clean and staff was very responsive when we had an issue checking in.

En check in es un coñazo

Great apartment. Good location and clean. Very good shower. The only problem is the smell in the apartment. It maybe because it’s in the basement and the ventilation is somewhat poor. Overall it’s a nice place to stay.

Está perfecta ,todo muy nuevo y no le falta nada

Todo muy nuevo. Cerca de la zona centro.

Habitación genial, amplia, cómoda y bien situada, repetiría y recomendaría sin dudarlo. Lo único, si gestionaran el check-in de la máquina para que no hubiera fallos sería ideal, pues tuvimos que esperar un poco aún poniendo los datos correctos, cuando estás deseando entrar a la habitación con un niño. En cualquier caso, es ideal.

El apartamento está muy bien. Limpio, moderno y cómodo. Tuvimos que esperar unos 10 minutos para poder tenerlo.

We booked 2 apartments for 4 adults and 3 young children. The space is perfect with 1 queen size bed in the bedroom and 1 full size sofa bed in the living room. It does come with a small kitchen with electric cook tops, washing machine and full size fridge. The location is about 15 minutes to most of the tourist attractions or a short walk to bus stations where you can take bus to Alhambra. It would have been a great stay given the space, location and convenience of the place. However from checking-in to stay, the communication with the apartment management has been very limited and unsatisfactory. The description regarding checking in process on Hotels.com is inaccurate and the apartment management would not send anything for their virtue checking in until the day before. They won’t respond anything other than direct phone calls and having e-sim with only internet access, this has been frustrating and challenging. We tried emails them and message them via hotels.com’s messaging system regarding maintenance issues such as non-functional washing machine in one of the units, checking-in issues with one of the 2 apartments, shower draining issues in one of the apartments, all were not answered or addressed. The apartments were located on the 5th floor. During the last 2days of our stay, the elevator stopped working. Yet there were no signs of attempts for repair. I wonder whether the management ever knows these issues. In a way, it’s almost pure luck that we stayed ok.