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Awesome hotel !!

For the rooms facing the ocean, and the pool facing the water as well, if you can get a decent rate, it’s worth staying at. Don’t plan on decent food, but fortunately there are tons of restaurants nearby. I’m not saying the food was terrible. It just did not match the expectation of the property. The staff I give a five, I did have a couple difficult conversations, but that’s just how I am. Friendliness never an issue wonderful people. I think the limitations of what they can do is what caused any frustration. The management did reply and address one situation and it was appreciated. The all-inclusive if you don’t mind middle of the road food at best, take advantage of it. You can still do one meal outside the hotel a day and feel like you’ve got a value. Can’t mess up breakfast too badly. The bottom line is you get what you paid for. Would I stay at that hotel again, yes of course. The odds of that are very slim because there’s so many other properties we haven’t tried. Bottom line is we really did have a wonderful four days thanks to the location and the people, I am unfortunately a 40+ hotel and restaurant veteran, so certain levels of hospitality are expected for what you pay for. Same said for anyone that works hard to enjoy a special trip away. Beautiful property and wonderful people, food mediocre, should have just led with that lol! Thank you Ibiza Twiins!

Very fancy hotel. My room didn’t get clean the whole time I was there though.

It was well air-conditioned. Convenient location. Great pool area. Very spacious. Even though there were many people, I didn't feel crowded. The rooms were small and could use upgrading but not a big deal.

Super

I have been booking all my hotel rooms through Expedia for years, but this is the first time I’ve written a review. I received a request from the hotel via my Expedia account to leave a review, so here it is. Upon arrival, the hotel room floor wasn't clean (there were even a few dirty shoe prints), and the furniture (along with other items in the room) was battered in places and had small stains—suggesting a lack of thorough cleaning. I showed photos of this at the reception, as one expects more from a 4.5-star hotel costing over 400 per night. The staff were very friendly and the waterfront location is lovely, but the condition of the room and the level of hygene were somewhat disappointing given the price paid.

THE LOCATION IS EXCELLENT , VERY CLOSE TO ALL THE CLUBS AND THE BEACHES

Absolutely unacceptable noise. I booked a The deafening music continued until 11:30 p.m., making it impossible to relax or get any sleep. This level of noise is completely unacceptable for a hotel. If you operate more like a party venue than a hotel, you should clearly state that before guests book. Not everyone comes here looking for an Ibiza-style holiday. I will never stay at your hotel again and certainly cannot recommend it to anyone seeking peace and quiet

As a first-time visitor to Ibiza, the Ibiza Twins Hotel was ideally situated. We were pleased that it offered all the necessary amenities, including a bar, restaurant, pool, excursions, and exercise facilities, without being overly touristy. The staff was accommodating and helpful. The food was satisfactory and readily available, and the rooms were exceptionally clean. There was ample parking for our rented car, which was a significant advantage. Additionally, some of our excursions were conveniently located near the dock adjacent to the hotel, simplifying our experience as a first-time tourist to Ibiza. We highly recommend this hotel.

The facilities are excellent, and the staff are exceptionally friendly and proactive.

The staff were genuinely friendly, welcoming and helpful throughout my stay. They were the highlight of the hotel, and I really appreciated their excellent service. Unfortunately, I don’t think the hotel reflects the standard or the price of a 4-star superior property. I paid around £600 for two nights, including the tourist tax, and expected a much higher standard of accommodation. The room had several maintenance issues. The handheld shower head was badly damaged and barely usable, one of the blackout curtains was broken and let daylight into the room, the safe wasn’t working properly, and the bathroom itself felt in need of refurbishment. There were also repeated power cuts during my stay, and some of the doors leading to the beach were difficult to use because they regularly became stuck. Overall, the room furnishings and finishes felt quite basic and didn’t match the premium price being charged. The hotel has a fantastic location and wonderful staff, but the rooms would benefit from a significant refurbishment and better maintenance to justify its rating.

Absolutely faultless. Staff were super friendly and helpful. Hotel clean and everything you could possibly need available on site. Great breakfast until 12. Loved it:

Lovely hotel, great location, friendly helpful staff, rooms are clean and spacious. Would definitely recommend and will be staying again.

N/A

Very nice place to stay. Very clean. Pool area is fun and close to the beach. Bar staff were a bit slow, even at times that were not too busy, but overall very good! I really enjoyed my stay here.

Alles war bestens leider hat mir das Einzelzimmer nicht so gut gefallen, da es keinen Balkon hatte. Ansonsten war das Personal freundlich und die Cocktails sehr lecker.

Good location, easy to walk to the clubs in Playa Den bossa, boats to Ibiza town just outside the hotel. Plenty of sun beds and good food! Room was modern and clean with a lovely view!

This was a fantastic stay! The staff, especially Denisse, was extremely helpful and always went out of her way to help us. The hotel is pristine, with brand-new, beautiful rooms and daily entertainment throughout the day, which was a great, unexpected touch. The all-inclusive food selection and cocktails were great, as was the location. Some days we didn't even want to leave the hotel. It's an absolute recommendation. My partner and I will definitely be back next time we visit Ibiza.

Just a beautiful place to stay on the beach with vibrant colors

Sehr schöne und gepflegte Anlage. Überall ist es sauber. Zimmer waren schön groß, jedoch etwas hellhörig, was aber ein allgemeines Problem in allem Hotels ist. Preis-Leistung war auf jeden Fall super. Einzig das Essen am Buffet hatte noch etwas Luft nach oben.