ベストウェスタン エリョン コロンボ

①日本のビジネスホテルクラスの割に宿泊費が高い ②冷蔵庫が全く冷えない。日を変えて別の部屋にも泊まったが、同様に冷蔵庫が機　能していない。話にならないレベルで最悪。 ③ホテルでタクシーを空港まで頼んだところ、相場の倍ぐらいの価格でびっくり。 　手配の依頼をだんねんしましたが、使えない。

これはExpediaの問題かホテルの予約システムの問題かわからないが、二部屋別々に予約していたがどちらも宿泊予約が取れておらず、とりあえず最後の一部屋をあてがわれエクストラベットを入れて対応した。 翌日朝は元々の予約が朝食付きなのに、一度朝食はついてないといわれ、当初の予約を確認された。 マネジャーを出してもらい、一部屋分を返金してもらった。マネジャーの対応は紳士的で信用出来るものだった。 部屋は清潔で快適だった。

女子二人旅。部屋は清潔感があり特に不快な思いはしなかった。シャワー面も問題ない。また泊まっても良いと思う。 エントランスに立っているドアマン？のおじさんがメーター制スリーウィーラーの手配や行き先の説明などして下さり助かった。レセプションの方も愛想良い。 この旅全体を通して、レストランのサービスはゆっくりスリランカタイム。オーダーしたものがサーブされるの遅いのは普通。スリランカの人は本当に優しかった！！

It was convenient and close to many hospitals so I was able to take care of my mother who was sick at the time.

It’s safe and clean place, lots of space big rooms friendly staffs, terrace restaurant I like the place.

I stayed at this hotel for two nights from 13th to 15th Feb 2020. Although a little distance from the city center, it is a beautiful hotel with excellent, courteous and helpful staff ever eager to serve. The rooms are clean,spacious and thoughtfully appointed. The breakfast is great,offering many choices. It was a wonderful stay

Very nice service. Staff is friendly and supportive. Hotel services are as expected from Best western group. However location of hotel is not good for the family.

Had requested a King size bed but got 2 single beds which was a bit too narrow. Otherwise found the hotel neat and clean and staff efficient. Also found your checkout process quick and efficient . Unlike many hotels which keep you waiting for 15/20 minutes till they check your room physically - which is very irritating !!

It was well located as we were going to Lanka Hospital. Very friendly staff

It was good but the restaurant staff were not switched on, facilities were good but the amenities were so great.

It was a decent hotel and well worth the price. However it is well out of central Colombo (but only a cheap Tuk-Tuk ride away, maybe 10 minutes) The rooftop bar is decent, nothing fancy though. All in all, a decent stay for a decent price.

The hotel is clean and the service was good. But, our laptop was stolen the day we checked-out and we went to the local police station to file a police report and the police told us that there have been other cases related to theft in this hotel. So, if you plan to stay here make sure to guard your stuff pretty well. Other than that, there was nothing wrong with the hotel. Wifi was good, bathroom and the room was clean. There was no microwave in our room but we had a mini-fridge, electric kettle, and a tv.

room was a bit small, the hotel is good for one night before flight and not for a long stay. didn't have time for breakfast so can't say anything about it.

A lovely city hotel where I always prefer to stay at in Colombo. From the first moment I walked into this hotel I found the service and the personal greetings were just amazing... The food and service were fabulous. Breakfast is excellent with an outstanding service. Special thanks to the friendly and really helpful staff who always ready to help.. I would recommend this to anyone travelling to Colombo.

The location and staffs were great. Clean rooms. I wish the housekeeper wouldn't knock on my door 9am in the morning askingif i need my room to be services everytime i dont put a "do not disturb" sign out.

A little bit remote location so you have to take tuktuk to main attractions. The hotel did not prepare a baby cod for our infant and could provide it only for the last night. The breakfast was running out 30min before end time, but luckily by asking we could get enough to eat.

Not toiletries like tooth brush and toothpaste......

It was good stay at this hotel..My experience was hood

Close to shopping district. Close to public transportation. Beautiful view from the rooftop restaurant / bar. Very professional team running the hotel.

Great hotel with friendly staff. Very clean. The staff looked after us well. We are looking forward to stay in future.