オーシャン エッジ スイーツ & ホテル コロンボ

オーシャンビューの良い部屋で、とても満足です。食事はまあまあでした。 Ｗｉｆｉは弱めでしたが、全般的に弱かったのでやむをえないのかも。。。

私の部屋は、ちょうどビーチが見えて、通りも見えて、、、という、とてもついている部屋でした。 部屋は、日本の自分の自宅よりも広い部屋でとても快適でした。 また泊まりたい！と思いました。

シャワーの使いにくさとトイレの流しにくいのがなければ 最高❗ 但し 部屋により 満足度は、かなり違うので注意❗

スーツケースの広げる場所がない。 部屋の間取りが悪い。 かがみがすくない

従業員は親切でした。市の中心部からは結構離れています。 食事は可もなく不可もなくという感じです。 設備は古いですが、特段不満はなく、広い部屋に泊まれて天井も高く良い部屋だったと思います。

仕事から部屋に戻ったら食料が食べられていた。一度も開けていない物を食べるなんてどうかしてる。冷蔵庫の中の物も確実に減ってるものがあった。フロントでは清掃員を探して報告するとあったが、もちろん報告なし。ランドリーを頼んだら他人の服があり、私の服がない。返ってくるに2日もかかった。スリランカはよく来るので特に驚きはしないが、このホテルに2度と来る事はない。好きな国なだけにがっかりですね。フレンドリーにするのは彼らの特徴で、それをいい事にタバコくれとかそれくれとか。教育が出来てなさ過ぎで、そう言う意味では最悪です。部屋はまぁまぁでした。まぁ悪いヤツは一握りですが、ホテルの管理体制は良くないですね。ちなみにホテル内のレストランは行かないで外食をお勧めします。

Nice place to stay

I will not recommend this hotel not worth for the money spend Except the location every thing terrible

The staff and management are excellent. The breakfast is outstanding. They have 24 hour rooms serving. The location is very central to most places in Colombo. The hotel is very safe. Rooms are very comfortable and spacious

too much noisy at night，also too wet because close to the sea

Chambre tres sale. Staff friendly et serviable mais pas tres competent. les chambres ne resemblent pas aux photos. besoin de renovation et d'un grand nettoyage. ne vaut pas 4 etoiles et cher pour le rapport qualite prix

Took them 7 hours to provide hair dryer & 5 hours for housekeeping to show up! Check out is at 12 & since 10 they started twice to call & show up at the door to remind check out time as if it’s the first time being in hotel !! Very unhappy with the management & how they dealt with their returning customer. Stayed there few times & just once when I needed to change a booking that I only made an hour earlier from full night to half day they didn’t agree! Fear of making 20£ less one time they lost a customer all together.

Took them 7 hours to provide hair dryer & 5 hours for housekeeping to show up! Check out is at 12 & since 10 they started twice to call & show up at the door to remind check out time as if it’s the first time being in hotel !! Very unhappy with the management & how they dealt with their returning customer. Stayed there few times & just once when I needed to change a booking that I only made an hour earlier from full night to half day they didn’t agree! Fear of making 20£ less one time they lost a customer all together.

Took them 7 hours to provide hair dryer & 5 hours for housekeeping to show up! Check out is at 12 & since 10 they started twice to call & show up at the door to remind check out time as if it’s the first time being in hotel !! Very unhappy with the management & how they dealt with their returning customer. Stayed there few times & just once when I needed to change a booking that I only made an hour earlier from full night to half day they didn’t agree! Fear of making 20£ less one time they lost a customer all together.

Staying with family and the place is clean and safe, Also the area is main heart of the city which is walkable to MC and near cafe shops, even malls.

The hotel is definitely overpriced! Cleanliness lacks. basic amenities like faulty air con was a put off! However, mr tushaar was helpful to move us to a better room quickly. There were dead cockroaches here and there. Though the lobby is renovated, poor flooring and dirty worn out rugs in the room corridors disappoint. The ocean view is the saving grace but the busy road in front and frequent trains passing by makes it noisy. Breakfast was decent but nothing wow!

Overall condition of the property not satisfactory. Dusty & rusty condition. Other than that friendly staff & service commendable. Food was nice. Access to transport is good. All other external amenities were in close range Value for money 80%

Extremely bad cleanness and highen concerns. Friends wishing to stay here are requested to carry their own vacuum cleaners and brooms.

Overall, I was disappointed with this property. There were some plus points: The management staff were excellent. The GM Dr. Shobhit and the manager Yusuf. They were both very friendly and willing to accommodate. They made effort to continuously improve which I appreciate. Another plus is the rooms are large which helps with large families. Also the kitchen staff and waiters were accommodating and they continuously improved breakfast. However, the property is unfortunately not up to par. The pictures online are not representative of actuality. The rooms, while large, were not clean. The rest of the property is also not clean. Looks old and worn down. Elevators are dirty. The bathrooms in the rooms were hopeless. None of the showers drained properly. My taps were loose. The bathrooms were never cleaned properly. Finally, the worst thing about the rooms is they are not at all sound-proof. Felt like the windows were made of paper. The property is in front the railway, and you will hear the trains as if they are passing through your own room. The property needs to invest in sound-proofing! The staff at the front desk are not helpful. Alifa in particular was rude and not friendly. Finally the most important part is value. The price we paid was not worth it. I could have paid the same or less and stayed in a better 5 star property such as Cinnamon Grand or The Kingsbury, or Platinum 1 Suites. Next time I would stay at those properties instead.

Overall a good experience. I would stay here again.