Crowne Plaza MUSCAT OCEC by IHG, an IHG Hotel

チェックインに時間がかかる

サービスが良かった

アーリーチェックインをさせてもらえなかった。 エクストラチャージを払うと言っても。 結局、だいぶ待たされた挙句違う部屋なら入れるとの事。初めから提案して欲しい。

Since the hotel was new, taxi drivers in the city often didn't know the location and got lost. If you have more signs on the road, my trip could have been better. I asked a wake-up call saying "I need to leave hotel at 4am for my flight and please give me wake up call at 3:30" at the reception. i even made a double-check "3:30". however, the reception did not give me the call. I managed to wake up by myself and could catch the flight but it made me heavily disappointed. Nevertheless, staying experience was very good and they have nice restaurants.

Good easy hotel, you need a car to explore Muscat as it is out of the center. Not possible to open bedroom windows which for us is a big factor, so no fresh air, and aware this can be common for hotels in the region. Staff are very friendly and service orientated. Decent stay for the budget of what the hotel is.

Everything was perfect, thank you so much for everything!

Good

Where do I begin? Firstly if you would like to get double charged for a room without your awareness or approval … then this is the place to stay. Myself and my family were left with no money to enjoy our stay for a couple of days as the hotel double charged us for the room without our authorisation. This prevented us from being able to go out and enjoy our holiday for a couple of days. Further to this, the hotel failed to inform us of upcoming events that would affect our stay… giving us only 1 days notice of said event, had we had known we would have planned to stay at another hotel, as we couldn’t relax during our stay there was a dj that proceeded to play extremely loud music until 3am in the morning, followed by a live band the following day that played loud music for 5 hours the following day… imagine having lack of sleep the previous day, followed by more loud music… not ideal! Further to this, our room was not cleaned for 3 consecutive days despite us placing a clean my room (service) light on the rooms during our stay. Lastly, for ease of travel we utilised the hotel taxis for our journeys, and without my approval or permission my number was shared with the driver the following day, and I mentioned this to the hotel, and nothing was done. My privacy was violated. A very unpleasant stay at this hotel, I wouldn’t recommend staying here. The rooms are uncomfortable and you’re unable to open the windows for air, and it’s far from all the attractions in Muscat.

I was surprise to see a view of a dumpsite out my window along with the "garden view"

The staff was wonderful and it was convenient

It was close to the elevator and its window show the street and some coconut trees. The entire team was cheerful and smiling the whole time , the front desk was such a nice gentleman, he made sure that our room is convenient for my mother. Big thanks to the housekeeping team and the head of department who came and asked us for our feedback , she really deserves big appreciation , such a nice lady !

Great hotel, good location for the airport

Was amazing

Very good for the cost

Asked for room far away from lounge wuth band playing . We asked 3 different times in 3 different ways. We were assured that room would be quiet. Band started loud and strong in early evening and we could hear noise clearly until 100 am!!! We were room 139 which seemed to be directly on top of lounge. Couldn't sleep with the noise. Will not return to this hotel in the future.

All fine

There is nothing with convenient store or coffee shop and especially taxi service extremely expensive than usual taxi price. No transpotation available.

es war hervorragend

Absolutely one of the best stays at a hotel in a while . The service / attention all the staff gave was excellent . The food preparation , quality , selection , excellent . If I am every passing through again , I will be staying here .

Dejligt, lækkert hotel. Det ligger dog lidt udenfor byen - men dette betyder intet i forhold til, hvor lækkert der er. Meget lækkert morgenmad - kæmpe udvalg og friskt. Jeg har boet på flere hoteller i muscat og endda med flere stjerner - dette sted fortjener at være 5 stjernet.