安らぎ

Allting var mycket bra!

Fantastiskt hotell och spa

Rekommenderats att boka med middagspaket. Krångligt och dyrt att beställa i ala carten utan detta.

Väldigt bra rum, spa och faciliteter!

Rent run trevlig personal och bra frukost

Amazing time as always. A little dissapointed by the menu at Minamo. Other than that We enjoyed the stay.

It seemed that this place were superb 5 years ago but now it is rather worn and many details are not of best standard. However, we enjoyed a fantastic dinner. Breakfast was not top quality, though. Front desk were absolutely not very informative about how and what to do in order to use the offers and facilities.

The spa facilities are top-notch and truly the highlight of this property. Unfortunately, I can't say the same about the food. We had dinner at the main restaurant, Minamo, and it was one of the worst meals I've had in recent memory. The restaurant felt more like a large banquet hall than a fine dining venue, and it was clearly understaffed. After that experience, we canceled our sushi dinner reservation and chose to eat elsewhere. In my opinion, this is an excellent destination for a day trip. Come for the outstanding spa, then leave. I wouldn't recommend staying overnight or dining at the hotel.

Hade en underbar vistelse, kommer återkomma igen.

Everything was top quality. In hindsight, we should have stayed there for at least two nights instead of one.

Authentic Japanese spa experience, and such a wonderful experience. Comfy beddings, and blacked out curtains to help sleeping better. Wonderful staffs, bartenders at cocktail bar and restaurant. Enjoyed big selections of breakfast and lunch there. The cave and bubble hot springs were enjoyed most.

I felt like I was in prison. The hotel is in the middle of no where. You have to depend on them for food and drinks. Every time I asked for food or drink I had to pull a favour from the staff, nothing that they do is their job it is always you requesting and they can refuse. Very understaffed and snobby. I had to beg multiple staff members to make me coffee in the morning. They keep telling me to take coffee from a horrible smelling auto coffee machine that they have. I tried to talk to the manager. She talked down back at me that I need to respect that the staff is busy and should use the smelly machine. I felt I was back at school scolded by the headmaster. Regarding room cleaning some days they wont clean the room. The service is very variable from day to day. The floors are dusty and never mopped. Everyone who works there has an attitude and they never do their job. One time I was at the bar and asked for a drink, the bar tender while playing on his phone just gestured with his hands to go to reception as he doesnt do drinks.

Superfint. Härliga omgivningar. Trevlig personal. Bra mat. Härligt spa. Snälla mot hundar!

Expected more on all accounts given how they position themselves.

Good

That was amazing but if cheek out time its gonna be around 14:00 its much better

Efterlyser lite skyltning i detta stora komplex. Medarbetarna i det japanska badet ovänliga, åtminstone den jag mötte.

Bra

Ok

Apart var bra men kunde funnits lite fler bubbelkar inom hus större sortiment på frukosten.