ホテル ヘヒトプラッツ (セルフ チェックイン)

ホテル
5.7
/10
悪くない
30 件のレビュー

宿泊者の口コミ

Michaela

10.0
/ 10
Priced significantly lower than other hotels in the area and well worth the price. Clean, comfortable, and in a GREAT location.
翻訳を見る

Zachary

10.0
/ 10
Right in the heart of the old town. Beautiful area right near lake Zurich. Wonderful food and shopping just steps away from the hotel.
翻訳を見る

Ronald Mauricio

10.0
/ 10
El hotel está bien ubicado cerca a la zona histórica de Zurich. La parada del tranvía está a un par de minutos
翻訳を見る
エリア内
地図を見る
〒8001, チューリッヒ, District 1, Kruggasse, スイス

設備・サービス

詳細
Wi-Fi
ホテル ヘヒトプラッツは、地区 1のエリア/都市にあります。
詳細
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所在地

〒8001, チューリッヒ, District 1, Kruggasse, スイス
地図を拡大する
ロビー Hotel Hechtplatz (Self Check-In)
ロビー 2 Hotel Hechtplatz (Self Check-In)

ホテル ヘヒトプラッツ (セルフ チェックイン)の詳細情報

General


バーンホーフシュトラーセに近接

Location


チューリッヒのチューリッヒ オールド タウンにあるホテル ヘヒトプラッツ (セルフ チェックイン)は、バーンホーフシュトラーセ、リンデンホフまで歩いて 10 分です。 このホテルは、チューリッヒ工科大学まで 1.2 km、スイス国立博物館まで 2.3 km の場所にあります。

Attractions


距離の最小表示単位は 0.1 km / 0.1 マイルです。

ベルビュー スクエア - 0.2 km / 0.1 マイル
グロスミュンスター - 0.3 km / 0.2 マイル
ヘルムハウス - 0.3 km / 0.2 マイル
チャールズ タワー - 0.3 km / 0.2 マイル
レイクサイド プロムナード - 0.3 km / 0.2 マイル
ツンフトハウス ツア マイセン - 0.4 km / 0.2 マイル
チューリッヒ オペラ ハウス - 0.4 km / 0.3 マイル
チューリッヒ タウンホール - 0.4 km / 0.3 マイル
フラウミュンスター - 0.5 km / 0.3 マイル
ビュルクリ広場 - 0.5 km / 0.3 マイル
チューリッヒ美術館 - 0.5 km / 0.3 マイル
バーンホーフシュトラーセ - 0.5 km / 0.3 マイル
聖ペテロ教会 - 0.6 km / 0.4 マイル
パラデプラッツ - 0.6 km / 0.4 マイル
バイヤー時計博物館 - 0.7 km / 0.4 マイル

最寄の主要空港 : チューリッヒ空港 (ZRH) - 13.2 km / 8.2 マイル

Business Facilities


ご滞在中は、バーチャルフロントデスクなどの設備やサービスをご利用いただけます。

Dining


コンチネンタル ブレックファストを毎日 7:30 ~ 10:00 までお召し上がりいただけます (有料)。

Rooms


全部で 10 室ある客室には、スマートテレビが備わっています。WiFi (無料)をお使いいただけるほか、デジタルの番組をご覧いただけます。バスルームには、レインフォールシャワー付きのシャワーが備わっています。ボトルウォーター (無料)をご利用いただけ、ハウスキーピング サービスは、リクエストにより行われます。

ホテル ヘヒトプラッツ (セルフ チェックイン)でご利用いただけるすべての施設

ロビー Hotel Hechtplatz (Self Check-In)
ロビー
外観 Hotel Hechtplatz (Self Check-In)
外観
その他 Hotel Hechtplatz (Self Check-In)
その他

インターネット

  • 無料 Wi-Fi

ホテル内の設備

  • 禁煙エリア

ホテル ヘヒトプラッツ (セルフ チェックイン)の宿泊ポリシーと基本情報

重要な注意点
チェックイン時間外(早朝や深夜など)にチェックインする予定はありますか?宿泊施設に直接手配できます。

チェックイン/チェックアウト時間

チェックイン:
15:00 - 00:00
チェックアウト:
最終 11:00

一般的なチェックイン手順

  • 施設の定める利用規約に従って、追加ゲスト料金がかかる場合があります
  • 場合により、チェックイン時に政府発行の写真付き身分証明書と付随費用精算のためのクレジットカード / デビットカードのご提示、または現金でのデポジットのお支払いが必要です
  • 宿泊施設への要望は、チェックイン時の状況によりご希望に添えない場合があり、内容によっては追加料金が発生することがあります。対応は確約ではございませんのでご了承ください
  • 施設でのお支払いには、クレジットカード、デビットカードをご利用いただけます。現金ではお支払いいただけません
  • 長期間のレンタル可
, この施設にはフロントデスクがありません。到着前に、安全なリンクを介して宿泊施設へのオンライン登録を完了させる必要があります。この宿泊施設では、到着前にパスポートの写しを提供するよう求められます。 通常のチェックイン時間外にご到着予定の場合は、ご到着前 24 時間以内に、チェックイン手順とスマートロックの詳細をメールでお送りします。現地では、専用の入り口から入室できます。バーチャルフロントデスクがお客様をサポートします。施設から提供された情報は、自動翻訳ツールを使用して翻訳されている場合があります。

ペット

Pets Allowed
すべて読む

基本情報

こだわり条件
Wi-Fi
チェックイン / チェックアウト時間
15:00 - 00:00から - 11:00まで
ホテル ヘヒトプラッツ (セルフ チェックイン)の空室状況
10
ホテル ヘヒトプラッツ (セルフ チェックイン)の別の施設
無料 Wi-Fi, 禁煙エリア

ホテル ヘヒトプラッツ (セルフ チェックイン)に関するよくある質問

ホテル ヘヒトプラッツ (セルフ チェックイン)でご利用いただける施設は?
ホテル ヘヒトプラッツ (セルフ チェックイン)にはWi-Fiなどの充実した施設があります(一部有料)。
ホテル ヘヒトプラッツ (セルフ チェックイン)のチェックイン・チェックアウト時間は?
ホテル ヘヒトプラッツ (セルフ チェックイン)のチェックインは 15:00 - 00:00 から、チェックアウトは 最終 11:00 までです。
ホテル ヘヒトプラッツ (セルフ チェックイン)の星の評価は何ですか?
ホテル ヘヒトプラッツ (セルフ チェックイン)は2.5つ星ホテルです。
ホテル ヘヒトプラッツ (セルフ チェックイン)の部屋数はいくつですか?
ホテル ヘヒトプラッツ (セルフ チェックイン)の総客室数は10室です。
ホテル ヘヒトプラッツ (セルフ チェックイン)には駐車場がありますか?
はい、ホテル ヘヒトプラッツ (セルフ チェックイン)には駐車場がございます。詳細はホテルに直接ご確認ください。

ホテル ヘヒトプラッツ (セルフ チェックイン)の口コミ

5.6
悪くない
29 件のレビューより
清潔さ

6.8

快適

5.4

サービス

5.4

並べ替え
最も関連性の高い
環境設定
デフォルト

旅行者のレビュー Hotel Hechtplatz (Self Check-In)

1ページあたりのレビュー数
20
40
トップレビュー
julien
icon-出張
出張
2.0
/10
52週間前にレビューしました

Hotels.com verified review

Most expensive and worst hotel in my life 330 euros for a room big as a cupboard! Window does not open, no airconditioning, no water bottle , no towel in bedroom, cheapest existing ikea furniture
EDWIN A
icon-友人&家族 友人と 一緒に
友人&家族 友人と 一緒に
2.0
/10
76週間前にレビューしました

Hotels.com verified review

El servicio de recepción terrible, no había persona en recepción y estaba cerrado el hotel, estuvimos 1 hora afuera del hotel con lluvia y frío esperando a que llegara alguien del hotel, no había ningún teléfono para comunicarnos y el que está registrado en hoteles.com decía fuera de servicio
Leah
icon-レジャー パートナーと 一緒に
レジャー パートナーと 一緒に
2.0
/10
106週間前にレビューしました

Expedia Group verified review

The only good thing about this hotel was the location; it's within walking distance of the train station and every landmark and shop. The hotel itself is quite poor and it seems like they rent their rooms by the hour. The guy checking us in couldn't find our reservation and told us we'd have to wait 20 minutes for our room to be cleaned on the second floor (this is at 7pm) because the only rooms available were on the first floor and they use those for their "short-term" guests (we were only there for two nights). We waited and waited and then were informed the other manager gave our room away and we were put on the first floor anyway. It was too hot to keep the window closed but absurdly noisy with the window open because the hotel bar played extremely loud music and everyone was shouting at each other until 4am. On a Thursday. The room itself was tiny and gross and definitely not worth the price.
続きを読む
Can
icon-パートナーと 一緒に
パートナーと 一緒に
2.0
/10
106週間前にレビューしました

Hotels.com verified review

No heating. Reception is closed at 12.00 to 15.00. we left our luggage in reception and nearly missed our plane. And also bellboy warned us to not to smoke outside of the hotel.
Frederic
icon-レジャー
レジャー
8.0
/10
141週間前にレビューしました

Expedia Group verified review

Staff not present all day. Limit4ed access to staff.
Arnt
icon-出張
出張
4.0
/10
145週間前にレビューしました

Expedia Group verified review

Central location. Lots of restaurants and sites close by. The room was very small, with a tiny bath. Check-in was in a bar area, with no common area. Breakfast was very disappointing with a very limited selection.
Tarit
icon-
2.0
/10
145週間前にレビューしました

Hotels.com verified review

In my life, I don't recall I have seen such bad service from any hotel or motel. You don't have any formal service desk. You kept me waiting outside till 3:00 PM for entering. I thought, I will leave my baggage in the hotel storage and then when I come back from my Zurich visit, in the evening, I will enter my room. I wasted hours for this waiting. They never cleaned or changed towels during my 3 night's stay. I even got stuck by using the chain lock inside. It was not coming out in normal system. There is no phone to contact service desk. I shouted for help. Finally, I found a way to open it. Breakfast was included. But I could not find anybody in the morning. I left at 7:30 AM on an average every morning. If they serve later, do they expect me to stay longer and miss my trip bus? In every hotel they start 7:00 AM or early. They had body wash or cleaning liquid which feels diluted. So, I did not use them. To go from one side of the room to other side is a trick. It was hopelessly tight space. This reservation was my worst experience in the whole trip from Sept. 1st through Sept. 12th. Your cancellation policy is also disgusting once it is paid. 24- or 72-hours cancellation policy with full refund is not available. I found Linda, your service manager on last night of my stay. She was super rude and impolite when I complained her for not cleaning the room. According to her people don't like anybody to enter the room when they are not there. But I never said anything like that.
続きを読む
Janis
icon-レジャー 家族旅行
レジャー 家族旅行
2.0
/10
145週間前にレビューしました

Expedia Group verified review

An actual bar is your check in counter.... No where to keep your bags and no one around to answer questions. The owner doesnt show up until 3 pm on the dot so by the time she arrives and opens many groups are waiting to get checked in, meaning itll be up for another 30 to 45 minutes after 3 pm for some people. Also at breakfast there was really no options. The woman behind the bar was very over whelmed with just two orders for coffee that it took over 30 minutes for her to just acknowledge us and give a bottle of water. If you are showing up after 3 pm and have no expectations for hospitality then this hotel is good. The rooms are nice. But the lack of reception/available persons made us lose out on almost an entire day since we arrived at 11 and had to wait with our bags until 3 pm. It also felt as if we were a burden to the staff instead of customers. (The only nice thing is the bar on the corner has DELICIOUS food and HELPFUL staff, unlike at the hotel).
続きを読む
Hermione
icon-
8.0
/10
147週間前にレビューしました

Hotels.com verified review

Hotel Hechtplatz was friendly and welcoming. The single room booked turned out to be occupied and I was given a double room instead. It was comfortable, the breakfast was plentiful and with a reasonable choice, and the employee was obliging and helpful. Very good value!
Verified traveler
icon-
4.0
/10
183週間前にレビューしました

Hotels.com verified review

Upon arrival I was ushered to reception, now a World Cup Bar, with a raging event going on. I got there at 7:30pm. The Bartender gave me my card key with the room number on it. No WiFi code. No amenities except towels, tv remote, tp, a hot pot and a box of camomole tea. It was like an air b&b. According to the write up on Hotel's.com there was supposed to be manned front desk. Not true. Not much housekeeping, had to ask for tp and towels. No visibke manager for 2 days, then no attention to "guests". I never got use of tge wifi. For an expensive city like Zurich, this was overpriced, underserviced and doesn't qualify as a real hotel. It hasbeen mismarketed and should be removed from selections for Zurich It was not apprpropriate as a Hotel.com listing. There was no way to contact anyone if there was a lock out. The bar wasn't open each day/night. Miserable and this should be partially refunded. Worst property is superlative location. Zurich deserves better.
続きを読む
Michael
icon-レジャー
レジャー
8.0
/10
184週間前にレビューしました

Expedia Group verified review

Hotel was super clean and tidy
Wolfgang
icon-レジャー
レジャー
6.0
/10
189週間前にレビューしました

Expedia Group verified review

sehr gute Lage
Michaela
icon-レジャー 友人と 一緒に
レジャー 友人と 一緒に
10.0
/10
192週間前にレビューしました

Expedia Group verified review

Priced significantly lower than other hotels in the area and well worth the price. Clean, comfortable, and in a GREAT location.
Andrew
icon-パートナーと 一緒に
パートナーと 一緒に
2.0
/10
194週間前にレビューしました

Hotels.com verified review

Upon our arrival a very rude woman at the reception informed us that they had no rooms available. I said that we had a booking and her our documents and again she said that they had no room. She then said that she could arrange for us to stay at another hotel, but we refused. She then said that she could give us our money back. We took the money and left. We were amazed at the way we were treated, and therefore would urge everyone to avoid this hotel at all costs!
続きを読む
Zachary
icon-レジャー
レジャー
10.0
/10
195週間前にレビューしました

Expedia Group verified review

Right in the heart of the old town. Beautiful area right near lake Zurich. Wonderful food and shopping just steps away from the hotel.
irma
icon-レジャー 家族旅行
レジャー 家族旅行
2.0
/10
195週間前にレビューしました

Expedia Group verified review

Worst hotel I have ever been. It says hotel but it is not. No 24 hr service. Deactivated our room key card too early in the morning on the day of check out. So we could not leave the room because our key was not working. Called their number many times for 1:30 hrs but no answer at all. So we left early and looked for a luggage storage to store our luggage so that we could go around zurich before our flight in the afternoon. We wasted our time and money(for storage fee and uber) not only these but the hassle and the stress that we had to deal with. DO NOT BOOK THIS HOTEL. TERRIBLE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
続きを読む
Ronald Mauricio
icon-パートナーと 一緒に
パートナーと 一緒に
10.0
/10
196週間前にレビューしました

Hotels.com verified review

El hotel está bien ubicado cerca a la zona histórica de Zurich. La parada del tranvía está a un par de minutos
Brian
icon-パートナーと 一緒に
パートナーと 一緒に
6.0
/10
198週間前にレビューしました

Hotels.com verified review

It was certainly nice to be in the center of the old city but we were not prepared to have no place to drop off our luggage and no one was available who spoke any English to confirm our room reservation. The first room I was taken too was not only VERY small for 2 people, but it also smelled bad. The manager could not find a working key and had to go through several keys looking for one that worked (finally had to use the pass key instead). The second room shown to me smelled better and was slightly larger. The following day another manager in broken English asked me why I took a larger room than I paid for; I mentioned the bad odor and she dropped the topic. I appreciated finding a hotel on the day of my check-in but hope I can do better if given another stay need in Old Town Zurich.
続きを読む
Terje
icon-パートナーと 一緒に
パートナーと 一緒に
2.0
/10
206週間前にレビューしました

Hotels.com verified review

Fantastisk dårlig. Vi overnattet ikke. Reiste videre til annen destination
Alexis
icon-レジャー パートナーと 一緒に
レジャー パートナーと 一緒に
10.0
/10
212週間前にレビューしました

Expedia Group verified review

Fuer Leute die es schlicht mögen
1ページあたりのレビュー数
20
40

ご準備は整いましたか?

すぐに予約しましょう
その他 4 Hotel Hechtplatz (Self Check-In)

免責事項

免責事項: 掲載写真はホテルから提供されたものです。Travelokaは写真の正確さについて、一切の責任を負いません。
5.6
悪くない
29 件のレビューより
清潔さ

6.8

快適

5.4

サービス

5.4

並べ替え
最も関連性の高い
環境設定
デフォルト

旅行者のレビュー Hotel Hechtplatz (Self Check-In)

1ページあたりのレビュー数
20
40
トップレビュー
julien
icon-出張
出張
2.0
/10
52週間前にレビューしました

Hotels.com verified review

Most expensive and worst hotel in my life 330 euros for a room big as a cupboard! Window does not open, no airconditioning, no water bottle , no towel in bedroom, cheapest existing ikea furniture
EDWIN A
icon-友人&家族 友人と 一緒に
友人&家族 友人と 一緒に
2.0
/10
76週間前にレビューしました

Hotels.com verified review

El servicio de recepción terrible, no había persona en recepción y estaba cerrado el hotel, estuvimos 1 hora afuera del hotel con lluvia y frío esperando a que llegara alguien del hotel, no había ningún teléfono para comunicarnos y el que está registrado en hoteles.com decía fuera de servicio
Leah
icon-レジャー パートナーと 一緒に
レジャー パートナーと 一緒に
2.0
/10
106週間前にレビューしました

Expedia Group verified review

The only good thing about this hotel was the location; it's within walking distance of the train station and every landmark and shop. The hotel itself is quite poor and it seems like they rent their rooms by the hour. The guy checking us in couldn't find our reservation and told us we'd have to wait 20 minutes for our room to be cleaned on the second floor (this is at 7pm) because the only rooms available were on the first floor and they use those for their "short-term" guests (we were only there for two nights). We waited and waited and then were informed the other manager gave our room away and we were put on the first floor anyway. It was too hot to keep the window closed but absurdly noisy with the window open because the hotel bar played extremely loud music and everyone was shouting at each other until 4am. On a Thursday. The room itself was tiny and gross and definitely not worth the price.
続きを読む
Can
icon-パートナーと 一緒に
パートナーと 一緒に
2.0
/10
106週間前にレビューしました

Hotels.com verified review

No heating. Reception is closed at 12.00 to 15.00. we left our luggage in reception and nearly missed our plane. And also bellboy warned us to not to smoke outside of the hotel.
Frederic
icon-レジャー
レジャー
8.0
/10
141週間前にレビューしました

Expedia Group verified review

Staff not present all day. Limit4ed access to staff.
Arnt
icon-出張
出張
4.0
/10
145週間前にレビューしました

Expedia Group verified review

Central location. Lots of restaurants and sites close by. The room was very small, with a tiny bath. Check-in was in a bar area, with no common area. Breakfast was very disappointing with a very limited selection.
Tarit
icon-
2.0
/10
145週間前にレビューしました

Hotels.com verified review

In my life, I don't recall I have seen such bad service from any hotel or motel. You don't have any formal service desk. You kept me waiting outside till 3:00 PM for entering. I thought, I will leave my baggage in the hotel storage and then when I come back from my Zurich visit, in the evening, I will enter my room. I wasted hours for this waiting. They never cleaned or changed towels during my 3 night's stay. I even got stuck by using the chain lock inside. It was not coming out in normal system. There is no phone to contact service desk. I shouted for help. Finally, I found a way to open it. Breakfast was included. But I could not find anybody in the morning. I left at 7:30 AM on an average every morning. If they serve later, do they expect me to stay longer and miss my trip bus? In every hotel they start 7:00 AM or early. They had body wash or cleaning liquid which feels diluted. So, I did not use them. To go from one side of the room to other side is a trick. It was hopelessly tight space. This reservation was my worst experience in the whole trip from Sept. 1st through Sept. 12th. Your cancellation policy is also disgusting once it is paid. 24- or 72-hours cancellation policy with full refund is not available. I found Linda, your service manager on last night of my stay. She was super rude and impolite when I complained her for not cleaning the room. According to her people don't like anybody to enter the room when they are not there. But I never said anything like that.
続きを読む
Janis
icon-レジャー 家族旅行
レジャー 家族旅行
2.0
/10
145週間前にレビューしました

Expedia Group verified review

An actual bar is your check in counter.... No where to keep your bags and no one around to answer questions. The owner doesnt show up until 3 pm on the dot so by the time she arrives and opens many groups are waiting to get checked in, meaning itll be up for another 30 to 45 minutes after 3 pm for some people. Also at breakfast there was really no options. The woman behind the bar was very over whelmed with just two orders for coffee that it took over 30 minutes for her to just acknowledge us and give a bottle of water. If you are showing up after 3 pm and have no expectations for hospitality then this hotel is good. The rooms are nice. But the lack of reception/available persons made us lose out on almost an entire day since we arrived at 11 and had to wait with our bags until 3 pm. It also felt as if we were a burden to the staff instead of customers. (The only nice thing is the bar on the corner has DELICIOUS food and HELPFUL staff, unlike at the hotel).
続きを読む
Hermione
icon-
8.0
/10
147週間前にレビューしました

Hotels.com verified review

Hotel Hechtplatz was friendly and welcoming. The single room booked turned out to be occupied and I was given a double room instead. It was comfortable, the breakfast was plentiful and with a reasonable choice, and the employee was obliging and helpful. Very good value!
Verified traveler
icon-
4.0
/10
183週間前にレビューしました

Hotels.com verified review

Upon arrival I was ushered to reception, now a World Cup Bar, with a raging event going on. I got there at 7:30pm. The Bartender gave me my card key with the room number on it. No WiFi code. No amenities except towels, tv remote, tp, a hot pot and a box of camomole tea. It was like an air b&b. According to the write up on Hotel's.com there was supposed to be manned front desk. Not true. Not much housekeeping, had to ask for tp and towels. No visibke manager for 2 days, then no attention to "guests". I never got use of tge wifi. For an expensive city like Zurich, this was overpriced, underserviced and doesn't qualify as a real hotel. It hasbeen mismarketed and should be removed from selections for Zurich It was not apprpropriate as a Hotel.com listing. There was no way to contact anyone if there was a lock out. The bar wasn't open each day/night. Miserable and this should be partially refunded. Worst property is superlative location. Zurich deserves better.
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Michael
icon-レジャー
レジャー
8.0
/10
184週間前にレビューしました

Expedia Group verified review

Hotel was super clean and tidy
Wolfgang
icon-レジャー
レジャー
6.0
/10
189週間前にレビューしました

Expedia Group verified review

sehr gute Lage
Michaela
icon-レジャー 友人と 一緒に
レジャー 友人と 一緒に
10.0
/10
192週間前にレビューしました

Expedia Group verified review

Priced significantly lower than other hotels in the area and well worth the price. Clean, comfortable, and in a GREAT location.
Andrew
icon-パートナーと 一緒に
パートナーと 一緒に
2.0
/10
194週間前にレビューしました

Hotels.com verified review

Upon our arrival a very rude woman at the reception informed us that they had no rooms available. I said that we had a booking and her our documents and again she said that they had no room. She then said that she could arrange for us to stay at another hotel, but we refused. She then said that she could give us our money back. We took the money and left. We were amazed at the way we were treated, and therefore would urge everyone to avoid this hotel at all costs!
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Zachary
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レジャー
10.0
/10
195週間前にレビューしました

Expedia Group verified review

Right in the heart of the old town. Beautiful area right near lake Zurich. Wonderful food and shopping just steps away from the hotel.
irma
icon-レジャー 家族旅行
レジャー 家族旅行
2.0
/10
195週間前にレビューしました

Expedia Group verified review

Worst hotel I have ever been. It says hotel but it is not. No 24 hr service. Deactivated our room key card too early in the morning on the day of check out. So we could not leave the room because our key was not working. Called their number many times for 1:30 hrs but no answer at all. So we left early and looked for a luggage storage to store our luggage so that we could go around zurich before our flight in the afternoon. We wasted our time and money(for storage fee and uber) not only these but the hassle and the stress that we had to deal with. DO NOT BOOK THIS HOTEL. TERRIBLE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Ronald Mauricio
icon-パートナーと 一緒に
パートナーと 一緒に
10.0
/10
196週間前にレビューしました

Hotels.com verified review

El hotel está bien ubicado cerca a la zona histórica de Zurich. La parada del tranvía está a un par de minutos
Brian
icon-パートナーと 一緒に
パートナーと 一緒に
6.0
/10
198週間前にレビューしました

Hotels.com verified review

It was certainly nice to be in the center of the old city but we were not prepared to have no place to drop off our luggage and no one was available who spoke any English to confirm our room reservation. The first room I was taken too was not only VERY small for 2 people, but it also smelled bad. The manager could not find a working key and had to go through several keys looking for one that worked (finally had to use the pass key instead). The second room shown to me smelled better and was slightly larger. The following day another manager in broken English asked me why I took a larger room than I paid for; I mentioned the bad odor and she dropped the topic. I appreciated finding a hotel on the day of my check-in but hope I can do better if given another stay need in Old Town Zurich.
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Terje
icon-パートナーと 一緒に
パートナーと 一緒に
2.0
/10
206週間前にレビューしました

Hotels.com verified review

Fantastisk dårlig. Vi overnattet ikke. Reiste videre til annen destination
Alexis
icon-レジャー パートナーと 一緒に
レジャー パートナーと 一緒に
10.0
/10
212週間前にレビューしました

Expedia Group verified review

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