ビジョンアパートメンツ ツーク バーラーシュトラーセ

駅へのアクセスが良いエリアでした

延泊をお願いした際のスタッフの対応が良かったです。

チェックインの時の日本語、英語に対応ができてない。室内床の掃除できてない。

En relación con las quejas que presenté sobre el estado de las habitaciones asignadas durante mi estancia en Visionapartments, quisiera reiterar las circunstancias que justifican mi decepción con este establecimiento: Primera habitación (509): ● Las cortinas no estaban bien sujetas al techo. ● El ventilador no funcionaba. ● La habitación estaba en condiciones de limpieza inaceptables. Segunda habitación (308): ● La ducha y el lavabo estaban atascados de pelo, impidiendo el drenaje adecuado. Tuvimos que limpiarlos nosotros mismos para poder usarlos. ● Era imposible dormir en la habitación debido a la falta de aire acondicionado. ● Las cortinas impedían abrir las ventanas, imposibilitando la ventilación natural. ● La habitación estaba ubicada junto al reloj del campanario, lo que generaba un ruido constante. ● Las persianas exteriores del edificio no funcionaban y no había forma de controlarlas. ● El pequeño ventilador que nos proporcionaron era totalmente insuficiente para las condiciones de la habitación. Debido a esta situación, nos vimos obligados a pedir prestado un ventilador a un familiar que vive cerca para poder permanecer en la habitación durante las noches del sábado 4 y el domingo 5 de julio de 2026. A pesar de esto, las condiciones seguían siendo totalmente inaceptables, por lo que nos vimos obligados a buscar otro hotel y asumir un coste aproximadamente el doble, a pesar de que ya habíamos pagado el servicio.

Habitación tipo estudio, pequeña en verano muchísima calor! Atención al cliente muy amable y siempre dispuestos a ayudar.

_

Tiny rooms, weird smell.

Really small bed (no for couples clearly), should have been cleaner, noisy, weird smell, cold

Die Lage ist Top.

Room was small and smelly, shower had a serious water leak and mold. Overall everything in poor condition

隔音比較不好 晚上會聽到隔壁的聲音 但整體上還可以 zug相對便宜的選擇

I liked the location of the property; it was very close to the train station. I did not like how there was no person at the help-desk and the customer service was conducted strictly through emails with no phone number to call and they took hours to get us our entrance code while we waited in the cold.

This is the worst travel stay ever experienced, HORRIBLE!!! There was no front desk, you have to use email, communication horrible...When getting to the room, it was SO HOT, there is no AC, no Fan, nothing for cooling down..I emailed them ask help, but no response. Ironically I walked out to the street and it was much cooler... the first night, I had to stay outside longer and then went back to hotel hoping it would cool down, but still very hot, unbearable, without a fan it was like an oven....worse, when I tried to sleep, there was mosquito... I did not get to rest properly at all first night, and second day(Saturday), finally get an email saying they can bring a fan on Sunday, what a joke, I am checking out Sunday...and they did not mention any solution to deal with mosquito... (I had to went out bought a mosquito spray Saturday. )That day (Saturday) was even hotter, can't do anything in room, you try to sit or work and will be sweating...I had to go out that day as it was much cooler outside, basically oven in the room. Saturday evening when I went back to room, it's still hot as hell, over 85F, I tried to rest, but about 1:30am Sunday morning felt so itchy, &found out 3 big mosquito bites on me, obviously spray not useful, need those mosquito lamp or incense..The hotel management is not working per basic ethics, they do not do anything to help customers, only find excuses or lies. Turns out they knew hot &mosquito situation, but didn't put fan&mosquito lamp or incens

Sehr einfaches Check-in

Zentral gelegen und sauber - gerne wieder!

Sauber, alles vorhanden in Küche und Bad, easy Check-in , Central 🙂

It was OK with breakfast will be perfect

The apartment was very clean and well located.

apartamento pequeno mas completo,cama confortável, decoração clean e aconchegante, chuveiro bom, a cozinha tem tudo,menos forno convencional, somente microondas, o código de acesso,funcionou perfeitamente. não cheguei a usar mas a lavanderia do predio esta disponível gratuitamente, com maquinas de lavar e secar,precisa somente do sabão. Enfim só achei o check-out muito cedo, 10h da manha, sendo que a entrada e as 15h. o código para de funcionar apos esse horário então cuidado pra não deixar nada. não ha recepção.

Aufzug bei unserer Ankunft schon seit 4 Tagen kaputt / unser Apartment auf der 6 Etage ....weitere 2, 5 Tage ohne Lift .....Mail an Visionapartment /wir möchten einen finanziellen Ausgleich !! KEIN ENTGEGENKOMMEN !! Im Vorfeld falsches Apartment inseriert. ...was gar nicht zur Verfügung stand..... Zugangscode musste man tel. anfordern weil auch das NICHT automatisch erfolgte. Fazit .....Nie Wieder ......