ダウ パレス ホテル

スタッフが、とても親切。 部屋に防虫剤をまきに来てくれ、 安心できました。

立地はとても良くて、古き良き時代のホテルの風情を残しており癒された。 フロントがあるのが大きな通り側でないのでその点は少し手間取った。 ヌングイビーチへの送迎を依頼したところ、ホテルから依頼されたドライバーがヌングイから来ていたドライバーに再発注していたところが残念だった。 見知らぬ土地でホテルに依頼するのは信用を優先しているからであり、その信頼を裏切られた気がした。

個人的には清潔さのある小さなホテルが好きなので、ロケーションの良さも併せてこのホテルには満足できました。　ただ、残念ながらランドリーサービスの品質は低かったです。　汚れはまったく落ちていないばかりか、なかったはずのシミまでついて戻ってきたのには驚きました。

The bedframe is very short so if you’re above 175cm you can’t lay straight. The staff is very kind and interior wise it’s well done.

We stayed in an upscale room and was fabulous. This hotel is part museum and the antiques and style make it interesting, staff was very friendly and the food was very good. Courtyard pool was very nice. No elevator but would recommend the upper floor rooftop.

Difícil acesso com as malas

Wonderful place. Almost like a museum :) so many things to see! The rooftop terrace is fantastic. Breakfast offered many options and even eggs made to order. Location is great, everything in Stonetown is walking distance.

Very happy with our stay. The room was spacious and clean, the staff very helpful and location of the hotel was great.

Gut

Very clean. Very friendly staff. Great breakfast. Great location. Nice architecture and decoration.

Alles bestens.

Le charme d’un ancien petit palais traditionnel

Breakfast was a buffet, fruit, cereal, pastries, eggs ect.. The coffee was Zanzibar coffee, we didn't care for it, strong and flavoured. The hotel was beautiful, old antique furniture, lots of style. Refreshing pool and sunset view from the top.

Heel goed hotel.

Bra läge och avstånd till centrum, hjälpsam personal. Skulle upp tidigt med flyget och de hjälpte till att ordna frukostbox och transfer.

It was lovely to be in such a beautiful Historic building. The hotel is very central. Staff were very nice,

Hyggelig og hjelpsomt personale. Pent hotell med god beliggenhet

Lovely large rooms. Very quiet but easy access to everything. Friendly staff and very helpful in arranging activities for us.

Beautiful hotel with traditional features. Stayed in the apartment which was huge. Wish we had spent more time there. Central location.

I booked this hotel through Hotels.com and had to make a simple change to my reservation—just shifting the stay by one day. Despite repeated attempts, the hotel never responded to the booking agency and ended up charging me for both nights, without any flexibility or communication. No reimbursement, no rescheduling—just a flat-out refusal to help. Very frustrating and not what I expect from a hotel supposedly rated 4 stars. The room itself was underwhelming. The bed was uncomfortable, making for poor sleep. While the breakfast buffet was good, both lunch and dinner options were bland and forgettable—not the standard you’d expect at this price point. To make matters worse, the rooftop restaurant that’s advertised simply doesn’t exist, which feels like false advertising. The building looks nice from the outside, but it’s nothing worth writing home about. The staff were notably unhelpful, especially compared to the warm, accommodating service I experienced at nearby hotels on the same trip. Bottom line: this hotel is overrated and inflexible, and I won’t be recommending it. There are far better places to stay in the area that actually care about their guests. Save yourself the hassle.