センタラホテルハットヤイ

街の中心にあり利便性はよい。 しかし、外からの音がうるさい。

従業員のサービスがよく、周り屋台も多い、楽しい

シャワーの切換に問題あった。

部屋はまずまず ロビーは綺麗 プールはあるが小さい。

設備、サービスとも一流。立地も繁華街にあり何をするにも便利。快適な滞在になる。

繁華街の中心地。立地はベスト。朝食がおいしかった。古いが清潔である。但し、日本語はまったく通じず。友人が宿泊数の変更を行うものの、全く融通が効かなかった。

浴室付きの予定だったが、シャワーのみだったので変更してもらえた。全体的に古いつくりではあったが清潔感があり、快適に過ごせた。立地がよく便利であった。喫煙室が無く(高く)喫煙者には辛かった。食事はおいしかった。6名で2泊利用したが、1名宿泊の予約変更(2泊⇒1泊)したかったが、融通が効かなく、2泊分を払うか、キャンセルとのことで、結局2泊分を支払うこととなった。

私は喫煙者で予約時点ではステューディオ (Studio Apartment - Small)は禁煙表記が無かったので予約したが、チェックイン時点で禁煙ルームで喫煙ルームは１泊１，８００バーツ追加であると言われスイートルームで追加料金２泊分３，６００バーツを支払った。 ネットの表記どおりであればよかったのにと思う。 昨年宿泊した、センタラ ホテル　ウドンタニはこのようなことがなく、エクスペティアで予約したからかなと思った。 尚、タイ王国では禁煙表記は出来ても、喫煙表記が出来ないことも理解しています。

The towels are dirty looking.

AVOID! This is by far one of the worst “4 star” hotels I’ve ever stayed at. For starters the hotel is EXTREMELY run down. The hallways give horror movie vibes. The rooms aren’t any better - they don’t look like they have been maintained at all. Old and dated is manageable if clean … the absolute worst part was how disgusting our room was. The washroom was filled with mold in multiple areas. We were laying over here for one night before our trip to Koh Lipe so we thought we could manage until my husband found a bed bug crawling on the pillow. We had to throw out several articles of clothing out of risk of bringing any bed bugs with us. We checked out immediately and ended up staying at the Urban Li down the street (so much cleaner and newer!). While we did not request a refund as we were so thrown off and disgusted, we were not offered one. Instead we were asked if we wanted a different room, which was an absolute no given our experience. Overall the photos of this hotel are extremely misleading and it is unclean. This is nowhere near a 4 star hotel.

Hotel room little bit old

Everything was good, including the breakfast spread

Had a very nice experience during our stay at Centara. From the concierge to reception to housekeeping, the service was top notch. Will be back again. Once again Thank you.

The hotel is very old and should have been renovated. Other than that, the room and everything were perfect and the location is convenient for many dining options.

Spotless, super clean room, friendly and helpful staff. The bed and pillow were the most comfortable to rest. I’m a repeat guests at Centara hotel. Chosen accommodation whenever in Hatyai. Highly recommended place to stay.

Hotel poco curato e poco pulito

All staff are friendly & helpful. Very good location

Location was excellent. Plenty of shops and within the night market.

All are good. The only small suggestion is, to have the ironing board ready in the room instead of upon request and limit it to “STRICTLY 2 HOURS” after delivery of the board.

I like the halal option food offered to muslim guest