ノボテル バンコク プラチナム プラトゥナム

Thank you for providing bunk beds and amenities for the children. The food and service were very excellent. Also, the location was very good for sightseeing and shopping.

ホテルの施設やサービス自体は非常に満足。 一方で、ホテルすぐ横の川の異臭がホテル１階に流れ込んできていたことは気になった。

ファミリールームで２段ベッドの部屋に泊まりました。部屋は広くはなかったですが、窮屈に感じることもありませんでした。バスタブがなかったのが残念。 立地は良かった。

バンコクには何回も行ってるがこのホテル立地的サービス共に1番だと思う。一階のベルボーイ？が本当にいい人だった。次に行ってもまたここに泊まります。

徒歩でメインのショッピングセンターへ行けて本当に便利！ ベビーカーだとプラチナムショッピングモールのエレベーターを駆使すればホテルに辿り着きます

女性は買い物好きですよね！　安くて沢山のファッションにあふれているのがここの良さです。 プラチナムファッションモール隣接なので、好きな時間にお買い物出来て手荷物がいっぱいになったらすぐ部屋に置きに行ける便利さが良いですよ！ 夜店が終わったらNEONナイトマーケットもすぐそばにあり、時間つぶしにもってこいです。 食事も、近くにピンクのカオマンガイ屋さんがあったりプラチナムモールの６Fのフードコートだったりと何でもあり・・少し歩くと大型スパーBic C やセントラルワールドショッピングモールがあって1日では見切れないほどです。

とてもきれい。スタッフも優しい！

部屋によるかもしれませんが、シャワースペースの仕切りが中途半端なので、水でビショビショになってしまう。もう５,6回利用していますが来るたびに朝食ビッフェの質が落ちてますね。特に野菜とフルーツが新鮮さがなく萎れていたり、料理に至っては食べる気になれないほど…レストランスタッフのやる気のなさが目立つのも気になります。このままだともう利用しないかも…。

Convinent

The hotel is centrally located with easy access to everything, which made getting around very convenient. While the hotel itself was perfect—clean, comfortable, and beautifully maintained—I do think a few areas could be improved. It would be more convenient to have basic toiletries like a shower cap and toothbrush already in the room, rather than having to call and request them. The malls nearby weren’t particularly impressive, and the area can feel a bit unsafe in the evenings if you're alone. The staff were friendly, though we didn’t have much interaction aside from check-in and at the restaurants. Overall, a very good stay and the hotel itself was faultless.

Convenient

My second stay here. We returned for a reason because we enjoyed the hotel and the employees. We paid for the room on Expedia and when we checked in they told us that everything was paid only needed one thousand baht per night for deposit. To my surprise checking my credit card balance I was charged for the room again for 36,000 Baht I told them that they charged me twice they acknowledged that they overcharged me and they would refund my money. Today at checkout still not refunded they stated that it would be 2 weeks atleast to get refunded This is not acceptable and now charged for foreign transaction and interest on my account this should not happen to be charged again for the room I am very disappointed in this matter.

Excellent location. Good service.

The hotel has a great location and is easily accessible to explore the Pratunam area, Big C, and Central World. Overall, it's an excellent location with great service. One area for improvement: the hotel should give advance notice to guests about Songran private pool parties, rather than informing them only at the entrance when guests come down for a swim. That said, the event organizer was kind enough to allow my baby to use the children's pool, which we truly appreciated.

Good location, linked to mall and very near to main shopping area. Friendly staffs and comfortable bed. The hotel spa (Let's Relax) provides good massage service with reasonable price, much better than the road side massage shop.

Its family friendly. But maybe for 4 or 5 and above. Hotel is comfortable. Room was make up everyday. Gotten the daily breakfast at quite reasonable price. Breakfast is settled before every daily activities planned. So its quite convenient However, our shower area, the rain shower head seems quite old and dirty to use. Overall still great experience.

Good location. Friendly and helpful staff. Serve good breakfast.

很幸運被升等至俱樂部客服.而且是高樓層.儘管很美視野非常好.泳池很美.特定找一天傍晚待到大樓都亮燈.非常美服務很好很細膩

Very nice hotel with great service The room is facing the park and the night view is perfect Just.. you could still hear the traffic noise even I was at the 22 floors

Very nice hotel and great buffet breakfast