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We stayed at the beach club haadtien a week ago. I stayed at penthouse room this time because there were many good reviews in the website. But mildew is growing on the bed sheets and the sink was dirty even right after check-in. I arrived early in the morning because of the shipping schedule and it was raining badly outside. I understand the hotel rules but even though I saw many couples getting in the room afternoon, I had to wait until last minutes and the staff at the lobby was really unprofessional. They didn't even tell me why we only needed to wait and everyone else could just just get a room before check-in time. The room was really nice and the view from the room was amazing, the staff at the restaurant seems nice and the food was good also. That's why we were disappointed at the customer service and the cleaning of the room.

・ホテルが繁華街よりかなり遠く大不便。 　（ホテルでレンタルバイクは扱っていない） ・部屋及び部屋周辺が下水？臭さがある。 ・朝食ブッフェの場所にハエが多い。

メーハートやチャロックバンカオからはバイク、バギーなどの移動手段を持っておくと便利。近所には何もないので買い出しは、メインの通りまでバイクで３分くらい、メーハートまでは１０分はみといたほうがいい。 ダイビングサービスはあるけど、日本人はいない。僕は、コタオリゾートのサムイダイバーズ？を利用。やはり、バイクで移動。タクシーだと片道で４００バーツはかかります。バイクは１日１５０バーツ。 いつでも静かで快適なホテルには間違いなく、ゆっくり本をよんだりするには最高。 家族とならまたここにするかな。

L’hôtel est sur une belle plage, mais il est mal construit avec des problèmes d’odeurs dans les salles de bains et dans les parties communes et un personnel qui n’est pas à la hauteur des attentes espérées pour ce type d’établissement. Les chambres ne sont pas très propres, tout comme les abords de la piscine.

Lidt dårlige senge, hvor man kan mærke fjedrene og badeværelse er uden udluftning. Stranden var virkelig fin, og det var muligt at snorkle fra stranden hvor der var farverige fisk, Koraller og havskildpadder man kan benytte faciliteter på hele stranden - dvs beachbar, flere pools mv. ligger lidt langt fra by / lokale restauranter men vi nød virkelig 6 nætter på dette sted.

The Seaview and ocean view room where very old and needed renovation the Restaurant was very expense and not a good range of food or good quality

Needed a bit of a makeover. A bit run down. The beach was perfect.

Fantastisk lille oase med virkelig smuk strand. Vi boede de første 3 nætter på nabohotellet som er bungalows. Restaurant området er SUPER lækkert og morgenmaden virkelig god hvor alt står i aircondition. Haven med den store pool er også ret unik. Kommer gerne igen.

Located outside the town in a large green area, the hotel offers a peaceful atmosphere, but its hilly location makes transport necessary. The interior is modern and pleasant, and the hotel has spacious grounds with both a large pool and a beach club. The beach is beautiful, and the spa is excellent. However, it’s unfortunate that the beach and surrounding areas are open to non-hotel guests, limiting the space available for those staying at the hotel. There are some drawbacks. The balconies and staircases lack child safety features, and some children’s chairs had mold. The hotel is not wheelchair accessible, and the restaurant is pricier than other local options. Wi-Fi was very poor, and housekeeping was inconsistent, failing to change bed linens until requested. Storage space in the room was limited, and there were no smaller towels. Non-hotel guests also took up sunbeds. The hotel has many stairs, which makes it difficult for those with strollers. The hotel offers free transfer from the pier, but there was poor communication about this service. The shuttle to town ends early, limiting evening trips, though taxis are available. Despite these issues, the staff were friendly, and breakfast was fresh and tasty. Overall, the hotel offers a relaxing stay with a luxurious feel, making it a good option for families. Despite some areas for improvement, it’s a place we’d return to.

Området var fint. Flot udsigt, men desværre plastik på stranden og cigaretskod i græsplænerne. Kun en taxatur væk fra by/butikker. Hytten var slidt. Bruseren hang løst ud af vægen og blev kun nødtørftigt repareret efter vores henvendelse. Morgen Mads buffet var for så vidt fin, men der var kun en kaffemaskine, som var alt for langsom til antallet af gæster. Så hvis man kunne ikke få varme æg, hvis man ville have varm kaffe og omvendt. Der burde klart være en maskine mere.

Le site est vaste et magnifique. Le restaurant a su nous retenir car il offre une grande variété de repas et est excellent.

Very beautiful beach resort for couples retreat. Will go again. Location a bit difficult with very small road entry, but worth it. Taxi to other places on island 400THB.

Fantastiskt boende, bra service, mycket bra beach

Virkelig hyggeligt hotel, med fantastisk personale. Hotellet ligger et stykke væk fra de fleste ting på koh tao, men nemt at tage taxi, scooter eller hotellets bus. Perfekt hotel hvis du ønsker få nætter på øen

Do yourself a favor and don't come to this hotel. There was construction here with terrible noise from 8 in the morning until 5 in the evening, they did not notify us at all and charged full price for the stay. after talking with the manager , he shows us that it appears in the fine print in the conditions on the website we booked, in a place where no one really sees it and he says there is nothing to do and it is our problem because it written there . after he ask if we want to move to another room but it doesn't matter because the noise is just everywhere and the room is far from the entry. In addition to all this, there is a bad smell in the rooms relatively far from the city and simply a disdainful attitude from the staff and the manager. The only thing that is beautiful here is the beach and that's it, but the noise of the construction comes there as well

Nice resort, but could have been great if they changed the room specifications to Ocan view, partial Ocean view etc. Beds was hard, view from building with rooms with numbers 7.. are not ocean view, hardly partial ocean view. Be specific when you book ocean view that you don’t want to stay in that building. Beach and pool was nice.

Rooms were ready for a good clean and redecoration. I think you should say that there are no lifts and many stairs to some rooms. Also the 11pm power outage makes it dangerous on the steps as it is so dark. Why not have some solar lights?

This place is amazing and on a beautiful beach in a quiet area of the island. They offer free paddle boards and kayaks, and can assist in snorkeling tours. The restaurant is expensive comparing to other options but the food is great and there are other options in the near surroundings if you want to spend less. I recommend renting a scooter right up the hill from the resort about ten minutes walking if you want more flexibility on transportation. Overall a great place and very nice and accommodating staff. They have shuttles that can take you to and from the ferry as well which is nice. Highly recommend!

Room condition and cleanliness was probably the worst we have experienced in Thailand. Room is tiny and not like the photos. Restaurant and drink prices are very high. Lots of rubbish in the sea. Wouldn’t recommend.

We stayed in the Beach Club. Out of my whole month stay in Thailand, this stay was the worst by far for the price! Whilst the room had a great view, it was in such poor condition. The room was extremely run down, with peeling paint on the walls (lots in eye sight), cladding behind the bed was not fixed, leaving a gaping hole into the room and there was mould all through the shower and in the grout and it felt dirty. They did not provide hand towels or face washers either. The bed was uncomfortable (you can feel the springs) and the pillows were so old they were all broken up sponge. Only positives were resort breakfast and the drinks. Also they booked us a taxi for our boat at 7am, which turned up at 6.45am, 25 mins late, and we only made our ferry by 7 minutes. The receptionist told us he was up the driveway coming, 5 times (which took 15 mins) which was to fob us off and get us to wait. I was unfortunately sick for my stay, so had no choice but the stay in the room we were given, but warning, for the price, I would not recommend this resort for a long stay!