The Pelican Residence and Suite Krabi

フロントの方もベルボーイも、笑顔とさりげない気遣いで、快適に過ごすことができました。また機会があれば、ぜひ泊まりたいホテルです。

プールを囲んだ、ちょっと高級マンションのようなホテル。素敵で落ち着いていて、私の宿泊したお部屋は長期滞在もできそうな、キッチンも食器もあって、お部屋は清潔だったし快適でした。 ただ、廊下やエレベータが少々古臭い。リゾート気分ががっかりしてしまう瞬間でした。朝食ももう少し種類やバリエーションを増やしてくれると嬉しいです。

ツーリストトラップとは、このようなホテルのことを言うのかと実体験しました。 １日目の夜、バスタブの浴槽からお湯が抜けずフロントに電話すると、男性スタッフが夜中にも関わらず４～５人ほど入れ替わりで来て、３０分ほど悪戦苦闘するも結局治らず。。。部屋を変えてくれといっても、私にはその権限がないの一点ばり。 翌日、フロントに言って、昨日の故障の件はどうなった？と聞いても答えられず、情報が共有化していなかった模様。さらに、部屋を変えてくれと言っても、もう一度スタッフにみさせて、直らなければ、部屋を変えるととのこと。１時間ほどスタッフが工事をして直った、と言って帰るも、その日の夜にはまたお湯が抜けず・・・。さすがにこれ以上言っても話にならないとあきらめました。 ビーチ目の前と謳っていますが、生ごみの臭い溢れる汚い道路を横切ってビーチにいかなければならず、ＨＰに掲載されているようなきれいなビーチではありません。 夜中、クーラーを入れていると下水のドブの臭いがしました。 投資案件向けホテルということで、一般客は顧客としていないのでしょう。 この投稿をこの最低のホテルを予約する前に見て、他のホテルを選ぶことを強く薦めます。

All was good. But no WiFi and no washer dryer as advertised. Bed and location good though and the front desk guy went above and beyond getting my deposit back

Great place to stay and relax and very affordable. Highly recommend a deluxe sweet, comes with your own pool. Really close to the beach and loads of great places to eat. Recommend hiring a scooter to get around and experience all beaches close by. Perfect place to catch the sunset with cocktails.

Nat went above and beyond with being extremely helpful. Thank you again for all the extra assistance you did for us. It was greatly appreciated.

While staying at The Pelican I received a very mixed experience. Firstly we organised to be picked up by the hotel from the airport, this did not happen. After landing and collecting our bags at KBV, I messaged the driver to inform him of our arrival and check where he was. After already waiting for an hour in the airport I was informed he would be at least another hour. I decided to cancel and got a taxi for half the price the hotel was charging. Upon arriving the staff was friendly and apologised many times for the inconveniences, just to inform us our room wasn’t ready and we would be staying in another room for the night. It was clear the hotel was under renovation with loud banging and the sound of tools been used consistently occurring during the day. Coupling this with shouting, arguing and ‘banging sounds’ throughout the night from other guests made it hard to relax at times. While other guests being loud isn’t directly a hotel’s fault, when it happens 10/12 nights some accountability should be held. We were also promised a bar, restaurant and room service. Sadly this was not provided. While yes the hotel has the facilities for this, we did not see them open once in the entire duration of our stay. It’s hard to decide if I would recommend this hotel to friends and family. This is a transitional time for the hotel meaning that with time, review of process and some small adjustments this hotels customer satisfaction could improve.

It is a condominium building that is mostly empty. Balcony doors would not lock in the room. Service came to provide a temporary fix during our stay. Staff was very nice.

Location is good. Facilities need to improve.

Great location, nice staff and big apartment. But the hotel needs a renovation to bring it up to a better standard.

Ich liess mich nach der ersten Woche upgrade(n), die Terrasse war zwar kleiner, aber ich hatte einen Privatpool und insgesamt mehr Platz. Ich fühlte mich sehr wohl in „meinem“ Appartement!

Nice staff, very quiet and nice suite appartement

Very nice hotel, staff was really friendly and helpful! Will for sure come back again.

Staff at hotel was dishonest. Luggage was being rummaged. Lost money and items after housekeeping. Price for airport transfer was super expensive.

Vi var där i april 2024. Då var max 20% av hotellet igång. Övriga rum var "övergivna". Vi bodde i ett Ocean view top floor med egen pool. Blev uppgraderade fran 2 till 3 rum. Jättefin lägenhet med stora ytor och 3 badrum! Uteplatsen på taket med stor pool hade utsikt över "hela havet". Helt magiskt. Dock fanns inget soltak, det hade nog ruttnat, vår solsäng var möglig och det fanns inget solskydd. Vi betalade 42000 baht för 4 nätter, det var det värt!

Wirklich wunderschöne Unterkunft. Wir wurden sehr herzlich empfangen und der Service war top. Würden jederzeit wieder dort hin gehen. Der private Pool lohnt sich auf jeden Fall sehr, wunderschön um Abends mit der Familie noch zusammenzusitzen und zu trinken.

I have mixed feelings about this property. The staff were amazing. Very friendly and helpful. My unit was clean and the bed was comfortable. The property itself is in need of a major cash infusion to do necessary repairs to the exteriors of the buildings. I think covid hit this property hard. There was an obvious broken pipe in my building as water was leaking from random places all the time which may have contributed to the sewer smell that came from the kitchen sink. I really hope the property managers can figure things out because it would be a shame to see this once lovely property go to ruin.

It’s dated and could use some TLC but staff was great and walking distance to beach and local food

Huoneet epäsiistit ja paljon olisi kunnostettavaa paikoissa sekä kalusteissa.

Overall i would recommend this place as our room (1401 a block) somehow feels like it was the best one out of the other rooms in that resort. We had the pool by the ocean and what a view it was seeing the sunset at night and chilling by the pool in the dark as it has balcony lights. Pool size was reasonable to swim back and forth. Enough for 3 people comfortably. Room we had was 3 bedrooms so 6 people can stay.. fridge, hob, microwave so can cook. Air conditioning in every room and a bonus is that you can leave it on whilst we was out for the day so nice and chilled when we are back in. Resort had their own pool but we never got round to it as we had our own. Room is clean and spacious with 2 of the rooms having own doors to go out to the pool. Only thing is that if you wanted room to be cleaned then you have to leave the key at the front desk. Car park is free (car is a must to explore that place) Breakfast could be a lot better i feel for being a 4 star as just feels somewhat skimpy in certain things. Having said that i would go back for that room again