ザセブンススターホテルスイーツ

Good

Nice place

Mold in the rooms. Ventilation system doesn't work. Toilet seats broken. Door lock broken. Next to a major road, noisy in the room. Rude staff.

Great Staff Amazing support from Reception Tean

Hotel room was falling apart. Room door was shaky and had a classic slider lock instead of a deadbolt for security. 2 TVs didn’t work. Leaking biddet in bathroom. Cabinet doors falling of hinges. Just really overall bad maintenance on the room we had. Parking was terrible, only 5-6 spots in front lot. For overflow you had to go around the building and find a garage and then go inside the hotel and notify the reception that you want the garage door opened manually from their end. You can imagine the convenience if you’re arriving at the hotel after a late evening out with family or children. On the bright side, breakfast was fresh and delicious and hotel location is good.

Wi-Fi wasn’t working good

The hotel not clean and also the breakfast very bad the room very dirty lobby area all smoking

Bueno

Great Service, anything you need they are happy to help. Always greet you with a smile.

Everything

Not good for non smokers

Great customer service. The family room was to room connected which is helpful for unmarried/mixed groups.

Great hotel, staff were amazing and kind, I really recommend it :)

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No hot water, slow responding staff

Comfortable mattress and shower. Good location to catch JETT buses. Near from supermarkets and the Galleria Mall. Check-in was very quick because the reception had the documentation of our booking ready. The staff is very friendly. Each of the days we stayed the hotel provided us with 2 free bottles of water. The hotel did not have money in the cash register to exchange currency. Breakfast was not prepared the first day and we had to wait 30 minutes. Access to the hotel on foot is not very good, there are hardly any sidewalks because there are 2 buildings under construction and the hotel is very close to the road.

Moyen

I arrived late night, no restaurant to eat, I went outside to find something to eat, I slept at 5 am, they called me at 10 am to tell me that you have 1 hour to check out at 11, and that there check out time is at 11 am, I told them that you didn’t inform me that, they said that it written in your key envelope,

Terrible experience left after 2nd night would not recommend. Seeking a full refund please do not go to this hotel.

Lovely place for one night stay plenty of dining options nearby.