ココ リーフ リゾート アンド スパ

THIS PROPERTY HAS SO MUCH POTENTIAL... The property was very nice and well maintained the rooms were clean and decent but could use some upgrading. Furniture, drapes, bedding and new mattresses. The cosmetics of the room is perfect. Balcony furniture should be uniform on all balconies and updated. It was very old with different furniture on different balconies. The free breakfast that was included was nice however what if you wanted coffee after 11 am?? No shops available. It would be nice to have a coffee shop onsite where there were things like muffins croissants etc... Having an ATM onsite should be a must as many visitors are reluctant to go walking to find an ATM it also gives guests comfort in knowing they can have access to money on property. Dinner at the restaurant was very bland could have been a bit more flavorful. The property is very beautiful, scenic, peaceful and well maintained and staff was very helpful .

There was a sink in the mattress the bathroom and the rooms are out dated no upgrades to the rooms for the money they are asking for … the breakfast and the staff was good but I have stayed in better hotels in Tobago .. this hotel only good for convenience that it’s next to the airport but it’s not worth the money

I liked my vacation in Coca Reef Hotel. Staff at information desk was always very helpful

Loved the staff, food, views and beach

The uniqueness of CoCo Reef is that you have your own private beach. The location is in the heart of the food places, all walking distance away, even the airport is walking distance. My only place to stay in Tobago

Very nice hotel with "old grandeur". Good spacy room with nice view (except the position of the airconditioning. To direct on the bed). Nice swimmingpool en beautiful beach. Nice and friendly staff, specially wenn you stay al little longer and you get to know them! We liked it very much.

Great location and private beach just minutes from the airport made this hotel super convenient. The rooms are a bit outdated and could use some refreshing, but they were clean and comfortable. Breakfast was excellent with a good variety, and the front desk staff went above and beyond—very friendly and helpful. Overall, the staff were great and made the stay enjoyable. With a few updates, this place could be a real gem.

The hotel environment, staff services,breakfast I liked .Didn’t like the noise from the party boats but I don’t blame the hotel

I liked that there is a private beach for the hotel guests. Breakfast was great.

The staff try to do everything they can to ensure your stay is comfortable and enjoyable. The beach is beautiful and very relaxing.

We found the staff to be extremely friendly, breakfast buffet perfect, our room to be quite adequate and clean, and the beach to be beautiful. We recommend this hotel when traveling to Tobago.

I think the place is too over priced, you can get better for value for money. Area when the sea is barrier off, is useless...too shallow and confined to have a good swim.

This was not my first time staying at this resort. On this occasion the resort was very quiet which I appreciated, as I really just wanted a relaxing time. In the past I must say that the customer service I got was way better than this time. The wait staff were great but the front desk staff made us feel like we had to beg for service. For example, on more than one occasion, they would see us approaching the desk and they would exit into the office behind the desk. I was a bit turned off by this.

Ffh

Everything was perfect. We stayed for 3 days but it felt like a month. The food was great, I wish I could get the recipe for the fried bakes. The water was perfect and so calm. Kayaking and snorkeling with the kids was a dream come true. It’s so close to restaurants and pigeon point so we had so many options and all were affordable. There were a lot of seagulls on the rocks, if Coco Reef wanted t hire me to use an airrifle to get rid of them I would gladly work in exchange for a room and breakfast. That would be my happily ever after ❤️

Stayed here for two nights due to the location. No complaints.

I'll start with the positives and I think the two biggest winners has to be the quality and design of the exterior as well as the cove. There's no doubt that there is a very luxurious feel when walking around or lounging and I really felt like I was on a high quality vacation. This for me is where the luxury ends however. Coco Reef seems to market themself as a luxury experience and definitely uses the price tag of one. I don't think however that there was a luxurious level to the service, room amenities, or even the services such as Wifi. I will say my room had a lovely view even though I booked the garden suite however I had little to no Wifi connectivity - my laptop even refused to connect due to the weak signal. I also had a very slow check in process. The first employee didn't seem to hold much knowledge of what would be available to me and then the second asked me to sit and wait 10 minutes to be escorted to my room. A wait that lasted about 25 minutes. I think the absolute worst part of the service to me was that there was a clear favour to the European guests who stayed there. At one point, I was the only person of colour lounging on the beach when one of the waiters passed around and took drink orders for all other Caucasian guests and ignored me. He passed by again to drop off their drinks and still ignored me. At this point I walked over to the bar myself to order the drink and on his third walk around then asked me if I was done with the glass.

The property was extremely comfortable, safe and great to get some rest and relaxation.

This resort had its “glory days” - the staff is extremely polite and attentive but the rooms while recently cosmetically refurbished need a total overhaul. The old wicker furniture/ and Grandmas bedsheets from the 1980s make it hard to feel comfortable. The beach is beautiful and the beach amenities leave nothing to be desired. Television reception was poor- haven’t watched TV with static reception since I was a kid-making almost everything unwatchable. Breakfast selection was good- but not great. It’s better than Magdalena that’s for sure in terms of upkeep!

Coco reef is a great vacation facility ,we arrived at 10:30 and were allowed to leave our bags at reception whilst waiting on check in time. Breakfast is great with panoramic views . Evening meals were not to our taste so we ate out every night .