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The room was small, but the view was amazing. The service and staff were incredibly friendly — especially the reception team and the breakfast restaurant staff.

Amazing location and good price, very much worth it. Lots of good food around with walking distance.

Clean rooms friendly staff breakfast good food good hygiene

Stedet ligger godt midt i det hele. God service og personalet var hjælpsomme. Der skulle havde været træningsmuligheder, men det virkede ikke desværre, men der er et steder 500 meter derfra. Morgen personligt syns jeg der mangler lidt mere frugt.

Helpful staff, clean spa and pool. Although rooms were a little small, they were very good and clean in comparison with the value of money.

Ist ok mehr ist das nicht kein Luxus hotel wenn man Frühstück u d zum schlafen gut alles andere geht

We left and didn’t stay shortly after checking in. The room was covered in broken glass and finger nails. The pool on the roof was covered in bird poo plasters and a mound of dirt inside. The pool tiles were broken and missing in most of the pool making it unsafe to use. We requested a refund but were unable to get one even though we left with hours of checking in. We mentioned the cleaning of the pool and room to the staff but nothing was done about it. No that it would have made the pool usable.

pour l accueil : au niveau de la réception est correct par contre au niveau de la salle du petit déjeuner c est une catastrophe, pas un bonjour y compris en turc, un sourire, une attention pour les enfants, on vous ignore, sauf si vous parlez turc, si vous ne parlez pas turc on vous dévisage, des fourmis dans les pastèques que j' ai signalé la personne m'a fait comprendre que c'est normal 🙄, à plusieurs reprises déçue de ce qui a été proposé : des céréales pour les enfants avec un goût de périmé, le jus en poudre sans exagéré imbuvable sans parler du café, vous finissez a peine votre assiette qu on se précipite pour vous la prendre et débarrasser, à 10h pile on fait comprendre aux clients que c est fini en éteignant les lumières au dessus des plats, la chambre : vue sur les toits, les coussins si volumineux qu il est impossible de poser sa tête dessus, le lit des parents trop petit il est clairement fait pour des enfants jusqu'à 1m50, absence d éclairage suffisant dans la chambre pour pouvoir se regarder en se préparant, le siège très bas par rapport au miroir c'était incroyable je n' avais jamais vu ça 😂 dans la salle de bain aucun article de douche habituel dans un hôte et sans compter les serviettes rêche. la piscine sur le toit, c'est un mensonge ça relève plus d' une pataugeoire, cela faisait partie de me critères et j' ai payé pour ça c'est une publicité mensongère,conclusion comment Expedia peut laisser cet hôtel en 4 étoiles malgré commentaires des clients ?

The room was very small and we been given 7th floor

Great location, really delicious breakfast, but old small rooms.

The building is in a good location, Metro near by and shops nearby are relatively cheap compared to sultanahmet however some places charge in dollars! Bedrooms are small Bathroom is tiny, can barely fit to have a shower!

J'ai passé un séjour agréable dans cet hôtel. C'est un hôtel très propre et confortable. On a une vue incroyable de tout istanbul au dernier étage, une piscine et un espace de détente. Le personnel est très sympathique et serviable. le petit déj est bien mais l'équipe est très stressante Merci à vous

Rezeption war sehr unfreundlich.. Die Zimmer stanken sehr.

Otel çok eski ama personel iyi niyetli

Güzel bir oteldi tarihi yerlere ve denize yakın yürüme mesafesinde tramvay duraklarına yakın kolaylıkla ulaşım sağlandı kahvaltı geniş ve çeşit bol temiz ve konforlu çalışanlarda gayet samimi her şey için teşekkürler sadece kendine ait otaparki yok yürüme mesafesinde yakın açık bir otaparki kullanıyorlar memnun kaldık

Staff were friendly and helpful especially Abdul Qadir at reception. Family room for four was a little small. Air conditioning wasn’t brilliant but did cool the room. Breakfast was the same everyday. No variety. Our toilet got blocked and wasn’t working for 2-3 days.

Service was very good, they clean every day rooms. Breakfast was almost thecsane each day

Tres bon séjour et surtout un bon accueil Merci !

During my recent stay at the Grand Washington Hotel, I found the building to be visually appealing and the location convenient. However, the overall experience fell short of expectations. The rooms were small and the furniture appeared worn and outdated. The staff's proficiency in English was limited, making communication challenging. Despite being classified as a four-star hotel, the amenities and services provided were more in line with a two-star rating. The high room rates did not align with the quality offered, as the air conditioning was subpar and the internet connection slow. Based on my experience, I would not choose to stay at this hotel again and would not recommend it to others.

Good