ポルタ ロマノス ホテル

ホテルの外観や部屋は、掲載写真とのギャップが大き過ぎてガッカリした。 隅々の掃除がされておらず、埃や汚れ、エアコンの臭いが目立った。 接客は人によりけり、親切な人もいれば、お客様とすれ違っても挨拶しない人もいる。 朝食ブッフェは美味しかった。

We enjoyed staying at this hotel. All receptionists are so kind. When we asked several questions, they tried to find solutions soon.

Televizyon ve saç kurutma makinesi çalışmıyordu. Onun haricinde temizdi güzeldi

Temizdi

Breakfast was plenty full. Slight changes in menu daily. WiFi was very good. Staff was very friendly. Room was clean and spacious. However, TV did not work. But we were on our devices so it was okay. Daily house keeping was good with everything refilled including bottle of water and fresh towels. The floor was not hoovered during our stay. Excellent location to get to the city. Tram stop in 4 minutes.

Everything was good, staff is very friendly and always ready to help

I was very disappointed with my stay. Almost everything was broken, to the air conditioning, to the toilet paper holder, to the door knobs, the refrigerator. The bed sheets were dirty and had stains, the curtains were wrinkly and stained, the hotel staff took hours to simply make the beds, we had to resort to do them ourselves some days. Overall, very dirty and did not resemble the "aesthetic" portrayed in the photos at all. The service was very slow, we would ask for towels or an iron and it would take at least an hour to come, or maybe they just forgot about us. The irons were in such a state of filth, they would leave a stain on any clothing that was attempted to be ironed. The hotel lobby would always smell like a sewer. The only good thing about this hotel was its location to the tram and bus stations. Honestly, do not be deceived by the photos displayed, this hotel does not look like that at all, and they do not care about improving the quality of the stay for their customers.

Araba parkı sıkıntılı 4 tane park var baska bir sorun yok birde navi arka sokaklara götürüyor

Pleasant stay, location was great as the tram was right near the hotel allowing transport to all the tourist places. Rooms were decent, some on the smaller side with small bathrooms. Ac and plumbing noise and main road noise during the nights.The staff were very helpful and accommodating.

Le personnel n’est pas très accueillant, le petit déjeuner est super sympa, la terrasse très confortable. C’est propre mais ils ne passent pas l’aspirateur dans les chambres durant tout le séjours. Ils changent juste les draps et les serviettes.

Bin richtig zufrieden

Das Hotel liegt sehr nah an Sultanahmet. Es ist alles angenehm gewesen. Das Personal war sehr nett. Das Frühstück war in Ordnung vielen Dank für alles👍

The parking lot is not the biggest, but the staff is trying to help someone. The introduction and service are very good. Very helpful staff. I didn't like breakfast very much, but I went to the restaurant very late. Public transport stops are just a few minutes' walk away. I liked everything except breakfast and I will definitely come again.

Very cozy, good staff, good breakfast, good price. Really enjoyed my residence.

Temizlik olarak bir sıkıntı yoktu fakat saat 14:00'da olması gereken girişimiz oteldeki odaların hazır olmaması sebebiyle saat 17:00'a sarktı. Ve odada ki klima devamlı çalışıyordu. Kapanmıyordu

Recipient's Abdullah, Kenan , are above and boyne I am thrilled to dtay here , you know you dont need big giant room ,just a room that decent and clean , price is responsible I am super happy about my stay 😀 will definitely come back

It was amazing. The staff were so welcoming and accommodated our every need. I would absolutely stay here again and would recommend this place to everyone !!!!

Giderken tedirgindim. Sıcak karşılama, hiç kesilmeyen ilgi, gülümseyen yüzler müşteri değil misafir gibi hissetmenizi sağlıyor. Her sorunuza içtenlikle çözüm üretiyorlar. Bu bölgede kalacaksanız harika bir seçim

We had a pleasant stay at Porta Romanos - super convenient location and great help from a super receptionist called Argesh - he did his best to help and spoke excellent English with a smile

Really clean hotel and amazing staff. Front desk always available and will always help. Need transportation to airport, it’s easy to setup with front desk. Easy to get to the city centre from hotel. We stayed for 5 days and our room getting cleaned every day. Will stay again here.