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I experienced several frustrating issues during my stay that caused significant inconvenience. While both check-in and check-out were smooth, the overall experience was disappointing due to multiple unresolved problems. The shower in my room was broken for two days even after I reported it, and despite this inconvenience, I was not offered a room change. Additionally, the in-room phone used to contact reception or guest services was also not working and took two days to be repaired. On top of that, the TV was not functioning and took four days to fix. Although the staff handled check-in and check-out efficiently, these repeated maintenance issues greatly affected my comfort. The food was decent, but compared to other resorts, I felt the party atmosphere and entertainment were lacking. Overall, the constant inconveniences during my stay overshadowed the positives and made the experience much less enjoyable than I had expected.

I experienced several frustrating issues during my stay that caused significant inconvenience. While both check-in and check-out were smooth, the overall experience was disappointing due to multiple unresolved problems. The shower in my room was broken for two days even after I reported it, and despite this inconvenience, I was not offered a room change. Additionally, the in-room phone used to contact reception or guest services was also not working and took two days to be repaired. On top of that, the TV was not functioning and took four days to fix. Although the staff handled check-in and check-out efficiently, these repeated maintenance issues greatly affected my comfort. The food was decent, but compared to other resorts, I felt the party atmosphere and entertainment were lacking. Overall, the constant inconveniences during my stay overshadowed the positives and made the experience much less enjoyable than I had expected.

Staff were friendly, but so slow. Service in bars was very bad. Restaurant was manic and whilst staff tried to clear tables often people were walking around waiting for tables. Food was very low in standard and choice. Often cold and not replenished. Its the worse food ive had in Antalya region. Rooms ok, basic and relatively clean. Bedding and towels are tired. The hotel grounds are small by comparison to others in Antalya. There was no quiet areas to sit or adult only areas. I found it extremely noisy. The pool is clean. Turkish ala carte fair. Snack area ok. The hotel serve awful coffee, even in patisserie. Alcohol quality is not the best but ok.

Very bad Hotel

Noo, pool green water, very dirty. 5☆ hotel??

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Sehr zufrieden

Wir waren sehr enttäuscht. Zwar gibt es nette Angebote wie ein kleines Kirmes, aber das Hotel ist insgesamt renovierungsbedürftig und nicht sauber. Die Zimmer wurden nicht richtig geputzt, die Minibar nicht aufgefüllt, aus dem Kühlschrank lief Wasser und das Badezimmer hat extrem gestunken. Nach dem Aufenthalt wurden zudem beide Kinder krank, was den Eindruck mangelnder Hygiene noch verstärkt. In der aktuellen Verfassung nicht zu empfehlen.

We had an amazing stay! The food was excellent, with a huge variety, especially at breakfast and dinner. The kids (10 and 6 years) absolutely loved the place. There were activities and entertainment all day long, and the staff was incredibly kind and friendly. The reception staff and everyone we met were always smiling and welcoming. We booked a car to the Land of Legends from the reception and the prices were similar to other outside companies, however the guy helping us was extremely kind and helpful! The only minor comment we had was that sometimes the room cleaning was delayed until around 3 p.m., probably due to shortage. But the rooms were cleaned very well. Overall, we had a fantastic stay and would definitely come back! Highly recommended!

Everything is good

Hotel looks tired and dated. Quite a few broken things such as hand rail in balcony, fair ground rides, not enough rings for the sides. Generally good but a few things just not great

Es war einfach perfekt, alle Mitarbeiter waren sehr freundlich. Egal was für ein Problem wir hatten wurden sie sofort behoben. Jederzeit hatten wir Möglichkeiten etwas essen oder zu trinken die Zimmer waren sehr sauber und schön gestaltet. Ein ganz großes Dankeschön an die Putzangestellten und an den Restaurant Chef die jederzeit unsere Bedürfnisse erfüllt haben.Ich würde es einfach nur weiter empfehlen.

Dans l'ensemble bien peux mieux faire propreté piscine

Gute Hotel aber die Personal waren nicht gleich für alle kunde sie haben die Kunde schon geteilt bei jemand haben schon etwas bessere Service und bei jemand .. sollte besser sein mein meinung 7/10.

Excellent customer service, good quality food and premium quality alcohol drinks. Really loved it

It was ok

Nice place for vacation

Duplicamos la reserva por error y el hotel muy inflexiblemente no permitio la cancelacion, deja mucho que desear en cuanto a servicio al cliente.

I don’t believe this hotel has the correct ratings it’s more like a 3 star, facilities are good at best and staff are very selective on who they want to be nice to. I didn’t like that my 7 nights stay was ruined by the level of noise that runs through out the night if your looking for a quiet family break don’t stay here! I upgraded my room after 2 nights as my standard sea view room was smaller than a premier inn! We upgraded to a deluxe sea view with a jacuzzi. Our jacuzzi didn’t work the curtains fell off the balcony doors didn’t lock which wasn’t great considering we shared our balcony with another room! The tv didn’t work at all even after we reported no one came. So overall pretty disappointed

I really like the hotel and the food was really yummy