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The staff were so helpful and timely in service delivery. The hotel was clean at all times and the canal view room is great. I recommend anyone that wants to book theirs stay with the hotel.

It was a great experience. The hotel is superb and everyone was very attentive and nice to us.

Great hotel. Rooms were clean and comfortable. Staff were very friendly, courteous and hospitable.

Magnifique Hôtel Le personnel est vraiment professionnel et très gentil Pour l’anniversaire de mon fils de 18 ans ils avaient préparé un gâteau et des surprises dans la chambre. Incroyable!! La chambre avait une vue sur la baie et le Burj!! Le sauna, le hamam, le restaurant tout était vraiment incroyablement beau et luxueux. Nous avons adoré - ils nous ont laissé partir à 13h Je recommande cet hôtel il est magnifique

Super staff

All employees were welcoming to the Hotel no issues with anyone. Superb services

It was a good as an overall but location has more potential. As example breakfast area can benefit from water front view instead of back street

The hotel oversold and did not have a room available when I arrived at 145 AM

The staff is professional and helpful . I truly felt being welcomed and what is hospitality in this hotel .

The hotel nice and clean but it’s in a busy area and getting out and in it’s hard

Lots of construction and dusty.

This hotel was recently added by Marriot. I was staying at the hotel a few weeks after it transitioned from the grand millennium. Honestly, the staff were some of the best I have ever encountered in my 40+ years of traveling. Everyone was kind, professional, and beyond compare. Truly, a very comfortable and wonderful stay. I came for a week and stayed for a month.

Excellent hotel , employees very nice and cleanest the best

Best of ALL Hotels I have stayed at in Dubai so far, hands down!

Just simply we enjoyed the stay

The property was ok but badly needed upgrading and modernization. Towels on their last legs need new towels. The pool closes very early at 8:00 pm. Pool hours should be extended to 9:30 -10:00 pm.

The hotel and its facilities were spotless and newly built. The staff there were very helpful and friendly especially princess at reception and ashraf. Theo at the pool bar was very friendly and great to have a conversation with. They took care of all our needs promptly and was an overall exceptional experience. Would recommend 👍

All good

We are used to the standards of Dubai's 5* hotels, but had not stayed at a GM hotel before. The hotel's public areas, pool and restaurants did not disappoint, nor did our room - a quiet Superior King room with canal views and inclusive breakfast. Our room was impeccably clean, spacious, with a very comfortable bed, well appointed bathroom, and the A/C was perfect for us by default. Breakfast was particularly nice, and my fussy dietary needs were met with maximum enthusiasm to please, even to the point that they sourced non-standard supplies for me from Day Two onwards. It was the same for our room - I had a list of particular preferences that they met with enthusiasm. Room service was excellent and when I was ill, they sorted me out a non-standard chicken broth and a special tea - nothing was too much trouble. So in respect of 5* accommodation, all of our expectations were met or exceeded, leaving no room for disappointment or complaint. But where this hotel stands out from the crowd is in the warmth and undeniably genuine eagerness to please their guests and ensure that their needs are met. We are very used to hospitality professionalism, but our stay here took things to a new level, and the attention to detail in making us feel like royalty, was very noticeable. Highly recommended.

very good hotel and good value for money