ザ リッツ カールトン ラス アル ハイマ アル ワディ デザート

春節の影響もあり、若干、チェックインに時間がかかったものの、スタッフの対応もよく、あまり気にならなかった。 小さな子連れの旅行だったので、あまり活発なアクティビティには参加できなかったが、行くところ行くところ、スタッフの皆様が気遣ってくださり、安心して楽しむことができたことが大変嬉しかったです。 また機会があれば訪問したいホテルでした。

部屋からの砂漠の眺めが少し残念でした。 フロントから1番近いヴィラだったので、思っていたのとは少し違いました。 以前にも同じタイプの部屋に泊まった事があるのですが、その時の方が景色は良かったです。 楽しみにしていたバーも2週間お休みだったので、行けず残念でした。 でも、その他は素晴らしいです。 スタッフも写真とってくれたり、子供とコミュニケーションとってくれたりと サービス精神旺盛です。

Unbelievable unique experience ! Highly recommended, impeccable service

We recently stayed at The Ritz-Carlton Ras Al Khaimah, Al Wadi Desert and, unfortunately, were not impressed. The resort felt slightly scruffy and in need of better upkeep and maintenance. Our accommodation—a tented villa with a private pool—was spacious and a nice feature, but it didn’t give us the “wow” factor we expected. Having previously stayed at a Ritz-Carlton in Thailand, which was immaculate, we found this resort lacking in comparison. Housekeeping was rushed, and dust had built up in several areas. Outdoor furniture was missing cushions, and the ones that were there had noticeable stains. Additionally, we noticed black mold under the outer edge of the tented roof and a broken fence post that needed painting. The staff were polite and friendly, but the service didn’t meet the high standards we associate with the Ritz-Carlton brand. We were on a full-board package—breakfast was acceptable, but the dinner options across all three restaurants were underwhelming. Ultimately, my wife and I enjoyed each other’s company and the privacy of our accommodation, but the resort itself fell short. It’s in need of a stronger maintenance program, and the rooms and exteriors could use refurbishment. Sadly, we wouldn’t return any time soon

Hotel e experiência excelente mas tem alguns pontos a melhorar, como por ex pegamos sistema meia pensão e quando fomos jantar não podia escolher o prato pois so 1 era incluído!! Que era frango, qualquer outro teria que pagar água normal cobraram tbm!! Sobremesa também não era todas incluídas ! Acho que bebida alcoólica tudo bem mas cobrar a água no jantar ? A academia é boa porém falta muitos aparelhos, estrutura excelente e funcionários sensacionais precisando de uma nova pintura, voltaria mas eles precisam melhorar o sistema de alimentação

Very clean and well servicing hotel we would highly recommend it to everyone

Ausserordentlich nettes Personal, wunderschöne Gartenanlage, feines, hervorragendes Essen.

It is very beautiful and peaceful place to stay and chill. Unforgetable!

It was a truly amazing stay with staff who were incredibly attentive . We celebrated a birthday and were treated at every opportunity . I would definitely recommend the hotel if you would like to have a secluded hideaway with surrounding nature .

Incrível. Atendimento nota 1.000. SPA sensacional. Quarto fantástico. Simplesmente maravilhoso.

The overall experience was excellent, the staff are very polite and friendly, very professional and made our stay as comfortable as possible. The hotel territory is very nice and relaxing, we stayed at al rimal villa it is very spacious and comfortable. Food was excellent also at Kahila restaurant. Thank you for all you efforts.

Best resort experience in UAE!! We loved our stay, hotel facilities are just perfect, and all the staff was just amazing!!

It was breathtaking! Amazing

Excelente hotel tudo perfeito vale super a pena pessoas cordiais e solicitas, excelente café da manhã e refeições em geral único ponto negativo alguns restaurantes pro jantar são caríssimos e os amenities tipo shampoo e sabonete líquido são bem ruins de cheiro do resto voltaria com toda ctz

The staff are amazing

Honestly Speeking it’s my favorite place. I just love it. Room, food and service are above of it all

Better luxury hotel i ve ever been

Beautiful nature reserve, with excellent facilities and brilliant and helpful staff. This is my second visit, and I will certainly visit again!

Great property in a beautiful location. Loved the Oryx nature excursion!

Just spent a wonderful three days here. The room and view were fabulous. The staff couldn't do enough for you. The rainforest and spa really worth utilising. A wonderful relaxing mini break. Thanks to all the staff who made it so enjoyable.