アロフト エル パソ ダウンタウン

清潔でよかったです。駐車場が道路脇の有料駐車スペースだったことが不満な点でした。

A+

The building was a little old, the parking was valet. Rooms were clean. The door in restroom gave little privacy.

Beautiful converted building, trendy bar and common areas. Nice restaurants and coffee shops nearby

The place is right in downtown El Paso it’s a beautiful place restaurant on the premises which so convenient, Everyone is so friendly, I will stay here again

The best place to stay in El Paso!

Just needed a bed to sleep in for the night. Driving from Vandenberg Space Force Base in Cali and stopped in El Paso. Exhausted I just needed a bed. But what a great night’s sleep. Modern rooms while elo

Everyone was great except for a shuttle driver that got irate at the door.

Great stay.

No parking other than valet or at a meter on the street.

Very nice i recommended 100%

Room was small but very unique, unlike anything I've ever stayed.

Great customer service

The location is perfect, easy to get anywhere. Downtown El Paso is a bit a dead town at night, however the hotel is closed to many restaurants within walking distance

It was dark inside and rooms seemed unnecessarily cramped.

Not a fan of the sliding door that didn't close all the way separating the bathroom from the rest of the room. Otherwise the stay was fine.

5 stars

Requested my car to be brought up at 4am in order to leave for airport. I got down there at 4 am and I went to the car which was left at the curb but no one was there to hand over keys. Couldn't get back into hotel because I had left key card in return box. No one was at front desk. No one was at valet. There was a strange man across the street watching me and saw that I was locked out of hotel. I was banging on the glass door of hotel and no one responded. I was really frightened and felt trapped. Finally, someone with a back pack ran up to front desk and opened the door for me. I was so shaken and I told him what happened. He then got rude and said "well give me the ticket number and I'll get keys". I was shocked. He went and got valet, who got my car keys. No empathy or apologies. I was shaking all the way to airport. When I provided feedback to Assistant GM, she said that it was a teachable moment for her staff and she said it won't happen again. Again, little empathy. As a woman traveling alone, I would never consider this hotel. They have poor coverage of front desk and I felt very unsafe.

Great location

Beautiful hotel with great amenities and friendly staff. Parking is $19/night, fyi.