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I wish I had cancelled the day before. It was too late to go anywhere else, so we went and bought new pillows and sheets because the ones on the bed were old and dingy. I would not even take a shower there. It is an old, run-down dump.

A nice place to stay at a good price, even at higher 4th of July weekend rates.

This was the absolute most disgusting hotel i have ever walked into. I quuckly checked out and im waiting on a refund. The shower was busted and full of mold. Furniture and Bedding had byrn marks and was dirty. The door had been kicked un at some point and didnt close properly.

Aircon is not working, unsanitary and service is poor

The property was not as described. Ceiling paint was falling off. Moths in the room, non smoking facility had been smoked in recently. Walls were stained with a brown film similar to tar on walls. The bathroom was not clean & there was hair in the tub. The room smelled of mildew and smoke. The key cards didn’t work twice. Once in the room looked made up. But it was not. Had it not been the only place avail we would have returned the keys and kept moving. The staff was friendly. When I left I waited in the lobby where I noticed the fixtures were outdated and cords running everywhere. There was paint peeling off ceiling in there too. No one was in the office to return the key so I had to leave them on the computer keyboard in hopes someone would find them. Hopefully they did. Would not stay again. Would it recommend them. Not worth the $180 for the night.

mold in balthroom, room stunk, pool was empty

I stayed at this property over 8 years ago, back when it was the Days Inn; at the time I enjoyed my first stay, even though I only used the room to sleep in and didn't really spend much time in it; when I planned to come back to Blue Ridge in May of 2022 I decided to stay in this same hotel to relive the memories; but I was wrong. The room wasn't very clean, had black mold on one of the light switches, blood on the shower curtain, my fridge didn't work, my room didn't have a smoke detector in it. I don't even think the hotel had wifi, so I really had nothing to do while in the room. I was supposed to stay in the hotel for two nights but ended up only staying one night as I didn't like the conditions of the room.

The lobby is all blocked off, only a window for service. Behind the window are wires and cords hanging for cameras and I'm not sure what else. Tried 3 different rooms before we got a key that worked. When the door closed you could see significant daylight, hole in the shower wall, toilet....definately needed attention it was leaning and the top on the back of it didn't fit. The beds were clean, that is the only reason we didn't leave. Oh and there was coffee in the room but.....no coffee maker! I wouldn't go back, it was too run down. The desk clerk was nice.

Clean but really dated .pool was empty . No hair dryer in room. No coffee machine in room. If you are only looking for somewhere to sleep it’s ok

Was happy to find a place that allowed our big dog a place to stay. Refrigerator and comforter were disgusting but the rest of the place, most importantly the bathroom, was clean and comfortable.

Could not lock the door. The door jam was complete off the wall. Microwave in the floor. Ice bucket under the leaking sink that filled up within five minutes of being and not using the sink. Asked the property manager for another room. And he said no this is the room for expedia guest. All other room are for guest who pay for price.

The room was very clean. It’s right off the main strip and it was close to a grocery store and some restaurants that we walked to. The staff was friendly as well.

This is a nasty motel. There were blood stains on the floor in our room and cigarette ashes in the bath tub. The door looked like it had been kicked in a couple of times. We wouldn’t even sleep in the sheets. We went and bought sleeping bags and pillows so we didn’t have to touch the bed. 0 star rating

I chose to stay at this hotel with my kids due to the proximity of what we had going on. I knew it would probably be to cold to enjoy the pool, but figured my kids would at least be able to go visit and or stick their feet in the water after a long day of hiking. Another bonus was the fact that they offered continental breakfast. I was not so fond of the idea of it having outdoor access, but after reviewing some photos and reading some other reviews i had overlooked this minor drawback. Upon our arrival they provided notice that they have restricted much access to the lobby and have canceled the continental breakfast as well as drained the pool. They also were limiting the room service as well. This was supposedly due to COVID. I don't believe this is the case as transmission rates are substantially low and there has been no mask mandates. While walking to our room, their were 2 doors that were not occupied that had their doors wide open. Once in our room, it looked decent with the lipstick upgrades, but the shower felt like it had a whole under the tub and the room was dirty with hair, dirt and grime. I believe alot of the changes and cut backs was due to financial reasons more then COVID. If i could have canceled and gone somewhere else i would have. Do not stay here, you are not getting what you pay for. We wont be back! Hotels.com you should hold your businesses accountable for proper advertisement. In my opinion this was a false advertisement by the HOTEL.

Fromthe time we arrived there was a note on the window due to covid that we would not have continental breakfast, there wouldnt be alot of housekeeping which was fine. We got our room and was appalled at the condition. The bathroim was very dirty you could take your finger across top of toilet tank and see a line, tub was disgusting & vent didnt work. Smoke alarm had no battery. ceiling fan light was hanging by wires & the microwave had mold all through it. Did not feel comfortible saying anything, didnt want our room to be gone in while we were gone. Very disappointed with our stay at the hotel. We do have pictures and hope to contact management to fet some kind of reimbusement. 5nights over $600 should at least have clean & safe room.

Liked the room, overpriced for what you get! Loud people staying there!

Not the best place but staff was friendly and we had an issue with the original room and they moved us which was fine

Whew! I always wondered what it would be like to sleep on a Flinstone bed and I think I've done it. The main light of room didn't work nor did the light over the sink, the ballast was burning out. The exhaust fan to the bathroom didn't work as well. The continental breakfast doesn't exists -- or at least we weren't told where and what time it was. The pot holes entering the property were deep, we found going over the curb was easier on the vehicle. Bring your own facial tissues they stock an empty box. The AC unit wouldn't shut off. It was either stuffy or super cold depending on what you had on the unit.

Property old and not in good shape. Floors squeaked noisily in several places. No globe on the overhead light. Toilet tank cover didn't fit right and made noise. One of the sheets had a hole in it. No breakfast despite it being advertised as being available. Very disappointing. Premium price for a not premium hotel. Will not return.

Neighbor very loud