Best Western Plus Gateway Inn & Suites

The pool and hot tub were both out of order for the entirety of our stay, the washer was down a few days as well. The beds, when you sat on them, laid down, moved, it sounded like something heavy fell in the room. Every single time. The chairs were wobbly and unstable making it uncomfortable to sit in them as you were worried they would collapse at any time. At one point, the front entry carpet had been ripped up, no signage telling people to be careful or anything of the sort. We usually stay at Best Westerns but the past few we have stayed at, the quality has not been what it was. This will likely be our last stay at a BW

The swimming Pool was in maintanence. They dint told me about it before I reserve Bad thing

The room was clean, breakfast was good with many choices. The staff were very nice and welcoming,

Gutes Preis-/Leistungsverhältnis, schöne Anlage, freundliches und hilfsbereites Personal. Gerne wieder....

Loved the king room size and good breakfast

Room was over 90 degrees and had to complain multiple times and wasn’t even moved until our final night. Hotel itself was hot and muggy in the hallways; the only place in that hotel that was relatively cool was by the reception desk.

Guest Clerk friendly and high proficient and very professional.

Continental breakfast was excellent

Just ok… the entire 4th floor smelled like smoke. Walk into our room. Smelled like smoke when we requested a nonsmoking room. We call down & the clerk gives us a new room- she was great! But after awhile that room started to smell also. We got to a point where we didn’t really care because this was just a stop to get us to the airport. But I don’t think I would stay here again, solely based on the smell

Nice staff

I loved how incredibly nice everyone was! So accommodating! Even walking me to where the coffee was, in the morning, and showing me how to make it! My mate has breathing issues and they made sure we were by an elevator so he wouldn’t have to walk far. The room was great and clean! Breakfast was delicious!

On nous a donné une chambre puant la cigarette alors que nous avions réservé une non fumeur ; ils nous ont changé de chambre directement pour nous donner ce que nous avions demandé. Bon service, bonne écoute, pour le reste, tout était très bien

I thought the bathroom floor could be cleaner.

Staff was great, loved the coffee machine, breakfast was good with variety. Would definitely stay here again.

Our first room smelled terrible, left over food in the room and no soap Staff was nice gave us a new room

the property and staff where very good, had the grandkids and family join us at the indoor pool and jacuzzi. very warm staff. continental breakfast was fresh and good. thanks.

Clean, professional, and everything worked. Grwat stay

Proximity to airport

Everything is good

The amenities were very much needed(hot tub&pool) and the staff was very helpful! would definitely recommend staying here. Happy Mother's Day 💐