Best Western Rochester Marketplace Inn

Sorry but I've stayed at better places. No washclothes, dirty carpeting, refrigerator had to be cleaned out of frost, no soap at sink, cleaners were taking care of rooms till late in the afternoon. Not a very nice stay.

Easy stay with friendly staff.

Nice stay for money.

Limpieza no la hacen en los cuartos

Room well-cleaned. Could use better fitting bottom sheet for king size bed as it kept shifting.

Stayed the place for 2 nights. The room on the first night may not have been cleaned. The room was filled with musty and damp smells, especially the bathroom and the closet. There were long curly hairs on the wall of the bathtub. I moved to a different room the next day. The room smelled normal and fresh. For breakfast on the first day, I soaked Cherrios in milk and had a slightly bitter taste. I made a waffle for breakfast on the second day, but it tasted sour. The waffle I made on the first day tasted normal. During the two days we stayed at the hotel, the outdoor temperature exceeded 95 degrees. Food can easily deteriorate and spoil if it is not refrigerated. I have stayed at Best Western Hotels in different places, but I have never had such an unpleasant experiences.

Good

Very good stay experience!

Decent hotel at a reasonable price.

The hotel staff was very friendly and the room was very clean. Great location close to everything.

Great stay! Lovely breakfast

No bar of soap at sink, dispenser in shower empty, no a/c in hallways or elevator, a/c in room good, but room had a pair of UNDERWEAR on floor by bed ,NOT belonging to us, so gross! Food just ok

It was perfect! Close to good dining, easy to get to campuses and shopping. There is even a wonderful natural health food store right outside which is perfect for me. We had cuisine from 3-4 nationalities over two days. The new coffee house next door is so amazing we almost missed our train grabbing cups to go!!! Try the Dubai Chocolate!!!

Pictures are not accurate, would not recommend. Old, musty, stink. Way out dated mattresses over whelming smell of syrup. Needs total renovation

The stay was fine. Only thing that i wish was they offered complimentary bottles of waters

Lackluster breakfast, for a so-called hot breakfast. Dry little egg patties.

Good property. Close to highway when someone’s traveling from NYC to Buffalo and need a rest stop.

Nice clean room with microwave and fridge nice staff

Sticky floors, nasty smell, empty shampoo and soap bottles.

Not good at all i don't think i would go there again