Colony Inn

No problem

This place knew we had a hotel stay weeks ahead of time and noticed, and when we got there, I guess they didn’t have any rooms and they were aware of that and put us in a Brokedown hotel room full of cockroaches, insects, cobwebs stuff dripping from the ceiling, loud air conditioning and a drippy faucet all night they would not even refund us at all. The manager never even contacted us. I had to file a court claim in small claims court, and it doesn’t cost that much to do it if anybody has experienced this situation it is awful and I do not wish this upon anyone. Please do not stay here just because of the price and do not let the hotel pictures pull you because they’re full of deceit and dishonesty

The hotel was in really bad condition compared to the pictures online. Wouldn't recommend staying here with your family.

Walls, baseboards dirty, as they haven't cleaned it in months, microwave was old, rusty and dirty.

The best and sole good part was being across from Knot Berry. The drive to the beach wasn’t bad. The long time residents made the over nights noisy.

We told them our room had bugs in it and cobwebs, and our room was very dirty. There wasn’t even any hand towels, barely any soap. We had to hear a loud noisy air conditioner, and the faucet dripped all night. We got no rest. The hotel was aware of this the night we got here and did nothing because there was no room. This room is not up to health code regulations and they refuse to give us a discount or our money back for the night that we just stayed and had to suffer I don’t think this should be on hotels.com at all. I would never recommend it if I could give it zero stars I would

Bites.

Quit n the manger don't hassle you

I didn’t like the customer service

I always stay in this place every time i want to go to knotts but this time it was horrible there is bed bugs roaches crawling on the bed the sink was cracj the light in the shower was so dim it was dark in there it was a horrible experience

Where to start, maybe the sketchy atm that has a garbage bag flapping from the top of it, or the nightlife of the people at the hotel. Bugs in the hotel rooms. Dirty walls and dirty stained with things i don't want to know curtains. Only good thing is it is a very short walk to knotts.

We will never rent from this motel again when we first got into the room we looked in the refrigerator and there was moldy bread and food in it and when we left in the microwave it was literally covered in food. They came and cleaned it and in the middle of the night when we woke up there was roaches everywhere I do not recommend. And there was just a bed cover and a sheet for a blanket

Staff was very polite.Check in was nice and easy.

I didnt expect it to be as roomy as it was which was great loved it. Front desk was great friendly and quick. Only thing was that there was small roaches in the room but it wasnt that a big deal but it kinda was like eww gross but got over it. Only thing that was bad was the mattress was uncomfortably and the separate room needed a ac because it got hot in there but over all it was a good stay i didnt expect it.

Un coup de neuf serait bien

Alot of bed bugs and theyre huge

Un peu vieillot et si possible rafraîchir le tout

In general, the room was gross! We cleaned it to get it at least decent enough to stay in. Room service was done only once but maybe that was a good thing? Based on our experience I wouldn't want to stay there again. But at least the staff was friendly - they're probably overworked and underpaid by the owner.

Excellent customer service , lobby was very friendly and knowledgeable about everything..

LOOK AT GOOGLE REVIEWS BEFORE BOOKING WITH THIS APP. The room looked like it had been lived in. Was in an absolutely disgusting unkept room. There were broken light fixture and half the lights in the room didnt work. the doors lock was broken. The drawers were broken. Paint chipped from walls, drawings on the door and chairs, the curtains were dirty and ripped, the room was just awful! It had a horrible experience. 0/10 DO NOT RECOMMEND