コラテル イン & スイーツ バイ ジャスパー マクック

No TV service at this hotel. Room didn't appear to be cleaned. Shower head was stained brown.

I called Expedia to tell them about our experience with a very dirty room. The central area where the unused pool was kept locked but not drained was also the dining area. It was dark, dark carpet no lights except from the street-facing windows. There is no elevator. Not ADA accessible but for the ground floors. Everything looked old and run down. That 7 star rating must have been for the previous management. The next morning, we could not reach a manager. There was no one at the front desk when we arrived nor when we left. Breakfast was cold cereal and old coffee. A few bagels and some juice. There were domed chafing dishes that had crumbs but were quite cold so I don’t know if the crumbs were from earlier that morning or just not cleaning in several days. But the room was the worst part. The bathroom was filthy. The bottom sheet had a small hole in it. One pillowcase had 2 holes big enough to fit several fingers through. I’m getting depressed just recounting it and there’s more to tell.

**Review Title: “Stay Anywhere Else—Literally Anywhere”** I have stayed in some less-than-perfect hotels before, but this place set a new low. Advertised as a “3.5-star” hotel, I wouldn’t give it half a star if I’m being generous. Where do I even begin? Let’s start with the toilet, shall we? When I walked in, I was greeted with the delightful sight of a toilet that was clearly left uncleaned for God knows how long. But, just when I thought it couldn’t get worse—it did. The only water running to it was *scalding* hot. Yes, you read that right. Flushing it felt like using a boiling cauldron. I don’t know what plumbing nightmare this hotel is running, but it was beyond unacceptable. You couldn't even wash your hands afterward without burning yourself, assuming you wanted to touch anything in that bathroom at all. As if that wasn't enough, the shower was a death trap. The water coming out of it was so hot it could peel your skin off. Adjusting the temperature? Forget about it. It was like the hotel wanted to make sure you left with third-degree burns as a souvenir. I couldn’t even bathe properly without fearing for my life. Now, let’s talk about the *nonexistent* cleaning service. You’d think they’d at least try to hide their incompetence by pretending to clean the rooms, but no. I waited. And waited. Three days passed without anyone coming to service the room. Towels? Didn’t get replaced. Trash? Overflowing. Sheets? Who even knows when they were last washed, if at all. I be

Rooms were not ready. Smelled smoky. Flies everywhere. Dogs barking. Ceilings falling down. This whole place needs to be razed to the ground and rebuilt. It shouldn't even be allowed to be leased. Nasty and very poorly managed.

The main sign isn’t there. It made it hard to find after dark. There was a small sign on the wall, but it had no lighting. The clerk only gave us one key card. We had to ask for a second one, but it didn’t work.

The pictures from online were not as accurate. Pool was very cold. In the mornings, showers didnt have any hot water. Evening the water would be warm. Cable cut out on the tv

Did not get the room i booked. My friend had to pay extra for a disabled room! Not okay after I spoke with owner/manager day of booking. Won’t use again.

The pictures on the site do NOT in any way reflect the reality of the conditions the hotel is currently in! There is no water in the pool, the hot tub is covered, there is NOT a pool table or arcade games and the hotel has a terrible odor. The room was very dirty, bugs in the corners, and in the area where the mini fridge was supposed to be located. The jet tub was so gross there was no way I would consider using it or the shower. If I could have gotten a refund and wasn't so exhausted there is no way I would have stayed. I feel completely cheated due to the false advertisement and false reviews!! I spent 150.00 for a room that was crap, the mattress was horrible and the bedding old and ultra thin. The parking area is dirty and dark, no security lights in an area of town that is not super safe at night.

Checking was easy. Sure, it’s an outdated building. The room we were in was recently painted. Looked sharp. Quiet even though we had a room next to the “Court yard”. Very impressed with the updates that were done. Will be staying again.

We arrived a day early and the hotel manager was so friendly and helpful. Our first room had a broken bed. Our second room had no hot water. The hotel needs some electrical work but yhe staff was super friendly and did what they could to help, including allowing the family to shower in another room. Pool and spa were down until the day we left. Overall, wonderful stay.

Our stay was okay. We were disappointed that the pool was out of service but were assured it would be working when we will be staying the end of the month. Ice machine was also out of service.

The only reason we stayed here is because the other hotels were booked and they had a pool, oh but wait the pool wasn't working. The room was supposed to be pool side...nope, it was around the corner not even close to the pool. The sink in the room ran slow with yellow water, and the plumbing leaked onto the floor. There were stains all over the carpet (more than normal) The shower head was so full of calcium that it mostly sprayed outside of the shower! The area around the hotel was dirty and over all gross.

Dirty floors and pool - it was green (inside pool). Pigeon feathers all over the floor. Looked like pop had been sprayed on the walls. Air condition made loud sounds all night.

Never got the room i booked. I asked for a king they gave my a lumpy queen. The bathroom was horrible. There was more water coming iut of the tap then the shower head. And no breakfast was served.

Came to stay at the hotel on the weekend to move my daughter up to college. Pool ans spa were both closed. Rooms were in ragged conditions. Leaks in roof all over the place. And dont stay if you plan to take a cold shower. Water pressure was fine but hot water lasted all of 30 seconds and i had to jump out. Was offered a "discount" on my stay due to my complaining. I would've rather been given a refund and stayed elsewhere. But i had 2 other adults and vehicles helping w the move so a change of stay wouldve been an extreme inconvenience. I will never stay in this place again nor would i ever recommend to anyone else. Better off going to one of the bigger places.

We had a wonderful time at the hotel. The location was perfect, the rooms were comfortable, and the staff was friendly and accommodating. Highly recommend for a pleasant and enjoyable stay!

Very helpful and kind staff. Good service! Highly recommendable hotel!!

If you have limited funds, it will be ok. The floor was sticky, there is TV but no channels to watch. One bed was so horrible it folded up like a taco. The other bed you had to line the side of it with pillows because you would fall out. Do not stay, go elsewhere.

The room and bed at this hotel were absolutely fantastic! The room was spacious and the bed was extremely comfortable, ensuring a great night's sleep. Highly recommended for a cozy and relaxing stay!

I absolutely loved my stay at this hotel! The service was impeccable and the amenities were top-notch. Highly recommended for a memorable experience!