コートヤード・ボルティモア・ダウンタウン / マクヘンリー・ロー

Outstanding, customer service, great overall hotel experience. Enjoy the stay.

Great staff! Beautiful and clean room! No complaints!

The room was clean and comfortable. The breakfast I had was unusually good. I will stay there again.

The Evening Check in staff: if rudeness was her goal she would be a ten. She never met eye contact, you could see we were disturbing her nothingness. She had better things to do. evening Bistro staff (only one person handled the crowd She was efficient, friendly, lovely compared to check-in Lady.

Very nice, will be staying again.

I really enjoyed my stay!

Thought at least coffee was supposed be available in the lobby in the morning, but no one was working there. Asked the guy at the check in desk and he went to make some for my wife. Wasn’t very good and wasn’t his job.

Great stay as always, but rooms and fixtures/furniture, etc. getting worn. Toilet seat was lose, toilet paper holder was not secure and kind of hanging, etc. Alao could swear that the beds were harder than I remember (have stayed here for 3 Memorial Day weekends).

Great place.

Great location. Not too far from Baltimore harbor - 10 minutes drive. The staff is great - I had actually dropped my wallet in the parking lot and had money in it. I didn’t realize until I drove far away from the hotel. Called one of the staff members at front desk and they went and found it for me and kept it safe. So the staff is trust worthy. I forgot to get the gentleman’s name who helped me but thank you 🙏

Great stay wonderful welcome upon arrival , large clean rooms. The breakfast is minimal but quality and Angel the lady that runs the breakfast bar is a beautiful person so caring and did a great job of our breakfast and made the best coffee we had in Baltimore. The check out process was also very pleasant. It’s with regret that I must say the overnight concierge young lady was less welcoming first thing in the morning, I had questions and she stated that she was new to the roll and had no idea was not what I wanted to be told and she certainly didn’t Instill much confidence in me . This experience was a vast contrast the rest of the staff and welcome. We thank those members.

Nice area and a newer hotel.

Great hotel

Only thing I don’t like is they didn’t do housekeeping everyday.

This has been the best hotel stay I’ve been at in a while! Thank you for doing such a great job - it is truly appreciated! I’m looking forward to my work event again next year - I will definitely stay here again!

The property was in a safe location.

It is very close to where my daughter lives.

Nice

Liked all

Great location. Very clean & quiet. Had a room next to elevator & it was quiet.