Courtyard by Marriott Charlottesville University Medical Ctr

朝食がなかった。レストランも貧弱だった

Location was convenient with a free shuttle to the small downtown area. Star taxi was amazing, on time and extremely friendly. However what made my stay great was the staff. I had problems with my room and they immediately put me in one that was much better. They did everything to accommodate my needs including offering an umbrella when it rained.

The room was out dated bathroom have broken tiles on the floor and air conditioner was hard to set

Convenient option for family to stay and walk to shops and visit campus.

Loved it. Great staff. Killer location.

Really great experience with front desk. Warm and friendly. Thank you

I stayed at the Courtyard by Marriott at 1201 W Main St, Charlottesville, Virginia, on March 3, 2025, the night before my breast cancer surgery at UVA Hospital, located just down the road. I checked out at 4:30 a.m. to undergo a procedure to remove the cancer and parts of both breasts. Now, three weeks into my recovery and still homebound, I reviewed the receipt from check-out and was shocked by the charges. I was billed for a 'general tip' despite not leaving one, a full day of daycare when I have no children and brought no guests, and a spa bath I didn’t use due to strict pre-surgery restrictions. This reservation was made through Hotels.com, an Expedia Group company, and I was charged $198.00 for a 13-hour pre-surgery stay. I’m requesting a full refund for this stay, as these charges are unjustified. This review will remain posted until I feel Courtyard by Marriott has adequately addressed my complaint to my satisfaction

Great location. Staff was super helpful

Great location for visiting UVA and the med center.

Ciara and Amy at the front desk were very nice and personable! Helped me to set up my next stay! Room was very clean and well taken care of by a sweet young lady (I did not get her name) but left her a tip with note. The manager was also very pleasant. The only dislike we had, was having to pay for parking. $10 a day. For those of us that are seniors and have to get to UVA hospital with an overnight stay, do not appreciate the extra add on. Overall an A stay!

Just make that parking cardkey slot easier to reach :)

The staff was very helpful!

I need to be reimbursed for the expense of the room but my invoice was blank.

Na

Big comfortable rooms. Great Starbucks inside hotel! Amazing area next to everything!

Had to stay b/c of surgery the next day and due to approaching snowstorm. Within walking distance to hospital. Courteous staff and parking garage was convenient

Nice place to stay near UVa & walkable to downtown.

Good hotel right in downtown. Good restaurant options within walking distance. Parking is $10 in the garage behind the hotel. Only issue was the entrance to the hotel is kinda hidden so I had to circle around a couple times.

The room was ok. The only real issue I had was the mattress. It actually looked worse than it slept it just looked lumpy. Everything else was good. I liked the TV and choices we had as far as the various channels that were available.

Staff is accommodating, professional, and kind. So rare to find these days.