デイズ イン バイ ウィンダム ヘンリエッタ / ロチェスター エリア

Room was freezing cold. Dirty sheets and pillow cases.

Deplorable is the only word I can think of

The room was tiny. The heating unit was old and dirty. It was so bad that I was hesitant to get in the bed for fear of bed bugs although I didn't see any.

I was able to check in early.

I like how they were very friendly and understanding about my situation. Only thing I didn't like was that the bed was broken and the room didn't have a remote

The room was dirty and not well maintained. The bed looked clean, but the rest seemed dirty. Felt dirt on the floor as I walked in. Opened the drawer of night stand (I was trying to find the TV remote which I never found) and the inside was stained and dirty. Just gross. Bathroom seemed relatively clean but paint all over mirror and in the tub. Not taken care of at all. Stains in the toilet. Just not maintained. I didn't want to touch anything because I wasn't sure what might be on it. Also the air conditioner was very old so it was rattling and extremely loud.

Property smelled like pure cigarette smoke very very dirty bed and could not get refund due to a no refund policy

Overpriced cheap conditions Air conditioner was noisy and didn't work Room smelled Felt uncomfortable and unsafe Definitely want a refund

The people at the place were great when I told them we didnt want to stay, they said to call expedia to get my refund they were nice about it, it was expedia that were awful, I called to cancel and get a refund, they told me front desk had to do that. They wouldnt refund me my money. I paid for something that I didnt stay at, I would not suggest booking anything from expedia, if they cant take care of there customers. DO NOT BOOK ANY THING FROM EXPEDIA.

It was OK. Not great, but not bad.

Pros: Staff was great Cons: "non-smoking" room reeked of smoke and urine; door latch was broken.

There was no one available to check in for 30 minutes. Room had gun shots through the door. Extremely dirty

Felt like someone was watching us all night through the wall. When reported to front desk they acted like it was no big deal. Never ever dping businesses with Wyndham

I liked the convenience of this property's location. It was reasonably clean and affordable. I was disappointed there wasn't any breakfast service, even coffee wasn't provided

Basically a converted motel, door looked like it had been kicked more than once. Bathroom dirty. Im not a princess but this was just plain gross. Basically slept on top of the sheets waiting for morning and tried not to touch anything

The place should be closed.

I’m pretty easy to please, just give me a clean room, fresh towels and a comfortable bed and I’m okay. This place had none of them. Dirty towels left in the bathroom, bugs in the shower, pretty much the whole package of “never stay here again.

Very dirty room, the lamp not working, the carpet dirty, bathroom dirty, towels dirty, bedding dirty.

Horrible place, filthy room, wet smell in the room.

Property looked like is was once a very nice place to stay. You could tell that it lacked care or concern for the customers. Very worn out. On a good note the bed was comfortable and the water pressure and temperature was good. I would not spend more than one night.