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Sketchy area, was a ghost town inside, they advertise food being available but the restaurant was absolutely deserted at dinner and breakfast. Paid for breakfast and there was no one there at all, front desk said I could order off the menu but it was clear that was going to be some sort of microwave situation bc there was NO ONE THERE. Nice lobby, nice gym, but I only saw one other woman there, it was all men and military. Front desk was nice when I interacted with them, but the hallway was under construction near my room, with room doors open. Wouldn’t stay there again, would probably find a less expensive, newer place in the Albany area?

Overall nice clean hotel . Need to update tvs so you can use streaming services. Need to update website about complimentary breakfast and late check out .

Nice spot very quiet

We like it

Seems ok. Rooms were a bit small and the bathrooms smaller. Satellite TV wasn’t working too well and one of the elevators was out of service. Nothing great and nothing bad but not sure I’d visit again vs a Hampton inn instead.

Easy access to events. Clean. Good breakfast- waitress was vastly overworked.

I liked the fitness room and swimming pool. I did not like that that late check out is only very limited possible (till 1pm). The food is ok but a poor variability. E.g. I asked for a yogurt every morning (4 times) and it was not possible to get one. Cleanliness: the windows are very dirty... I however would come again to the hotel as overall service and performance is ok.

Getting food from the on-site restaurant was horrible. Waitress was left to console customers, we finally left after 25 minutes and being told we were 3rd in line for getting our food - scrambled eggs, bacon and toast

We could not find parking for our vehicle 🙁

Check in staff was not very helpful but cleaning staff was great. Did allow us to check in early. Area around the hotel was a bit run down but now far from nicer areas.

Great service from the front desk agents, were very helpful.

Very clean and comfy beds

Bien

Very nice and modern inside clean

Bed covers had stains and i didnt discover this until we were leaving because iit was well hidden towards the bottom from the footside

Nice place.

Clean, modernized room and bath, on the small side, but comfortable.

It’s a great property great location my only complaint would be the hallway is so narrow you would think the guest next door an across the hall was in the room with you.

Easy check in process

No issues