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Service was terrible. The host was rude. They gave our room away. Try to send us to another hotel, which was worse. It was just the worst experience of my life. I will never recommend no one go to dream hotel in the Bronx.

It was an okay stay, upon arrival had to wait about 20min for someone just to check in.

Stayed for several nights. It’s in busy neighborhood. The closest parking was a block away. The floors were sticky, like an old movie theater and one night the fire alarm went off repeatedly. They also had some questionable clientele. Leaving one morning, as I was reaching for the door knob, it started wiggling. When I opened the door, there was a young man with a stupid grin on his face as if to sat “Aw, you caught me!” He then backed away and went into a room down the hall. We didn’t feel safe there, but the guys at the desk were nice.

J'ai apprécié mon séjour au dream hotel, un hotel assez agréable où vivre pendant une semaine de vacances. Les propriétaires sont très sympathiques, serviables. Le quartier est plutôt calme, avec des commodités dans les alentours (supermarché, restaurants etc). Je ne regrette pas du tout d'y être restée.

This was my first time visiting this hotel, i came all the way from the U.K. I thought i was getting a bargain 😳 When I arrived the gentleman was friendly on reception, however the first day i found dirty socks in the cupboard. The decor of the room was ok but at night time it is noisy your not too sure, who you are going to bump into in the corridors. Junkies (crackheads) hang out inside the building. They help themselves in reception to get ice they smell. I didn't feel safe at all its so disappointing i was meant to stay for 3 weeks, i ended up staying 3 nights and that was enough for me. Each day it got worse the cleaner didn't clean the room properly, i came across dead crockroches in the fridge. As a good gesture after reporting these cases they moved me to another room, the Netflix was working and i was told i could move to another room, to recieve the service bear in mind i was using my own personal account. The bathroom was invested with ants. I found someone's used spiff in a cupboardat night you can hear people having sex screaming out. I couldn't make this up, the elevator stopped working i had to use the stairs no information given, how long they will take to fix it. I was so happy to leave that place and never return, this hotel is a 0 star hotel its not worth the money their charging it should be $40/$50 a night. DON'T WASTE YOUR MONEY GOING HERE, PAY THE LITTLE EXTRA AND GET SOMEWHERE DECENT AND CUSTOMER FRIENDLY!!!!!!!!!

Everything is good

The most disgusting place ever. Dirty sheets on the bed, live tick on the bed, unsanitized bathroom!!!! Strong weed smell in the hallway, street parking, unsafe surroundings. Bad overall!!!! “Best hotel” my ass!!!!!!!!!!

The area is nit a safe area, nnot clean, trash everywhere, store's close at 7 due to crime in the area. The room was not cleaned, floors dirty and bedding not changed and no hot water.

I booked the room through CheapTickets but when I got to the property they said they were full. I could not get a room.

The staff is always accommodating. Room service needs to be a little tighter on their job.

Bugs. We checked out. A day earlier.

Pros: staff was excellent, quick, helpful and kind. The bed and TV are both large. The bathroom was adequate and clean. Cons: No fitted sheet on the mattress, only a top sheet. The tp holder is non existent so it sits on the commode. The window was open so the room had the street, garbage stench. The floor was filthy, my socks looked like i had been walking outside. I took my socks my dirty socks off, but then my feet were filthy. So i go to wash my feet and the 1 bathtowel that's provided was small and bare thin. At night the area seems sketchy and very dark.

I love the way the staff made me feel like a princess .. Wondetful service ⭐️⭐️⭐️⭐️⭐️

They folded their towels in oragami

The room was nice and the gentleman at the front desk was very accommodating. i appreciated his help in my time of need. my puppy and i have had a very comfortable stay

Our stay at the Dream Hotel was underwhelming and leaned more negative than positive. Check-in was quick—likely due to our prepaid reservation. We were given a second-floor room (note: only two floors with rooms), and upon arrival, found the door already open. Initially, we didn’t think much of it, assuming it was intentional. But later, we discovered the key didn’t work at all—it couldn’t lock or unlock the door. We brought this up to the front desk. The agent claimed he had left it open and the key worked, but after testing himself, he saw it didn’t. He said he’d bring a backup key. Two hours passed with no update. When we asked again, he admitted he had no working key or backup for that room. Only after we pushed for a solution did he move us to a different room on the third floor. Unfortunately, the new room wasn’t much better. While the door worked, cleanliness was poor—hidden stains on the sheets, only two towels (one stained, one with hair). We’re not overly picky and only staying one night, so we made do. But overall, it was a disappointing experience. I wouldn't recommend this hotel and won’t be returning.

Great

Excellent value. Really nice room.

DO NOT BOOK THIS HOTEL ITS NOT SAFE ITS EXTREMELY DISGUSTING & ITS MOSTLY FOR LADIES OF THE NIGHT -When I arrived at the hotel, I was given a key to a room on the second floor. When I got there, someone was already inside. I went back to the front desk, and the agent gave me a different room, which smelled like cigarettes, humidity, and body odor. I returned again, and he said the first room was now available since he had moved the other guest and would clean it for me.At this point, I no longer felt safe or comfortable. I told him I didn’t want to stay there. I contacted Expedia, but they couldn’t reach the hotel their calls went straight to voicemail, while mine still rang, which made it clear the hotel blocked them. Despite the poor conditions, safety concerns, and the fact I was in town for a family death, I wasn’t given a refund. I had to book another hotel on my own. This place was completely unprofessional and unsafe.

Beautiful stay and comfortable.