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Staff was excellent and the hotel was beautiful and reasonably priced.

The woman who greeted us at the front desk was very patient when we have difficulty establishing our reservation.

Staff was very friendly and professional. The room was clean and the restaurant had good food. I would absolutely stay here again!!

The bathtub needs resurfacing as it was dirty and damaged. The pull out sofa bed also needs replacing as the mattress has flattened and you can feel every spring. The breakfast was pretty hood

Breakfast buffet was limited compared to other Embassy Suites establishments that we have stayed at. The food and drinks in the restaurant weren’t good and especially for the price. There was no one to check us out at the front desk when we left at 6:30am. Beware that breakfast on weekends doesn’t start until 7:00am despite being told 6:00am by a reservations member. Sadly, we didn’t get a chance to eat on our check out day. This seems like an older and smaller establishment. Maybe, they are trying to economize.

Na

Done for what it was

Convenient, close to airport

Expand breakfast options to include bacon

Our only choice when going to Dallas!

Our favorite overnight place to stay when flying out of Dallas Love. Shuttle and drive to airport is super close. The hotel is showing its age and could use an update. Breakfast is great, happy hour mediocre, and restaurant is limited. Indoor pool, no spa. Parking is $16 rather you park outside or underground. On our last stay, we were awakened at 5:30am by a LOUD alarm. I assumed it was the fire alarm, however it was the “alarm from the building next door.” Not a great way to wake up.

Just what we needed after a long day in a airplane. A bed. Hotel is adequate but in need of an update and deep clean.

I had to kill a huge cockroach as soon as I walked in. Since it was a late check in due to Southwest Airlines canceling my flight and then a huge delay, I didn’t have the energy to complain. Just smashed it and placed a cup over it

I got a room in the very end corner on the first floor. It was cramped, dingy and headboard on bed was peeling. I tried to change rooms but was told no because I booked through Travelocity. I will not stay there again and will not be recommending this location to others.

I booked the room online after we drove 5hrs from Houston to Dallas, it was freezing cold to us, coming from further down South of Texas. Not to mention raining. So my husband Antonio went to check in as the room was paid for with his card. The lady denied him, and had me come from the car leaving my kids in the car, to check in, in the freezing rain. I waited as she checked two Caucasian men in. She handed them both, a bag of 2 bottles of water. Upon my approach she checked me in, but did not give the same. I question why did they receive a bag of water bottles. But not another guest. I took it as a notion for color because her response to checking me was with an attitude and stated I had multiple emails being a Rewards Member. I told her I am previous Military and therefore I have multiple email address that are Valid indeed ! She smirked and proceeded to complete the check in, offered me a flyer for breakfast time to read but verbally told the men the hours of breakfast but I guess she felt I should read all about it. So no I didn’t have a good check in with her on my stay of March 8th Saturday and Departure March 9th Sunday of 2025. Was not greeted or felt appreciated.

We have stayed here multiple times. Staff is always so friendly and helpful. They have a great shuttle making for easy transportation to and from airport

Very convenient since it’s close to my husbands work.we were expecting bad weather and wanted to be able to go to work and embassy suites was very accommodating and staff very hospitable.

Convenient to our destination. Wish that they had coffee available after breakfast was closed

The hotel was great. Great value for the money but parking lot was a nightmare. The parking spaces were very tight and very limited.

Very friendly front desk. Great free drinks and snacks. Shuttle driver from airport was a bit gruff and the shuttles don’t follow any schedule, despite what the hotel tells you. I’d stay here again.