Extended Stay America Select Suites - Charlotte - Tyvola Rd.

no coffee maker or coffee no shampoo no conditioner. 1 tiny bar of soap a studio apartment that has nor a single pot or pan; glass, cup, or bowl. what’s the point of having a cooktop, fridge; and microwave when there is nothing else there. I could have gotten a hotel room with a coffee maker and free breakfast for cheaper Overall, this was a terrible experience.

They did not offer breakfast and held 150 dollar deposit

Was not what I expected

Great

Worst sleep. People made loud noises all night long.

No bells and whistles here. My bed was broken, the hey don’t have a coffee maker or an iron like most hotels offer. Parking was always full.

During my stay, I booked a queen suite for my birthday and had to be switched from room 107 due to someone already in the room. So the kind lady at the front switched me to room 117 that room there was no hot water, again I was then changed to room 227 where again no HOT WATER!!! This was very inconvenient due to I was late for my birthday dinner due to being changed to different rooms and then having to have a cold shower in each room because of no hot water is ridiculous.

It was a okay stay, however on our second night there was a mass car break in. When we woke up 5 cars had been broken into with their windows busted out. Luckily ours wasn’t. Apparently the surrounding hotels also got hit. The office attendants were not available which seemed weird at 11 am on a Friday.

This hotel has no breakfast, coffee, or other perks even though Hotels.com believes differently. Also, the hotel has lots of bed bugs, do not stay here if you do not like to cohabit with bed bugs and the bites!

The stay was Ok. I was initially told I needed to pay a deposit, which wasn't a problem until after checking out. When I attempted to collect it after the 3-5 daya wait, I was given the run around. The answer that I should have been told was to collect it from the third-party vendor that I booked with. I ended up wasting 2 weeks of time.

This was a business location. While the staff were very friendly, the property was run down, and the halls smelled heavily like cigarette smoke. While in the room, the constant thumping of the people upstairs was annoying. The bed was extremely firm and uncomfortable, the pillows were thin and lackluster, providing no support whatsoever. The TV system was confusing and hard to work, instructions were lacking.

Excellent place to stay! Very clean!

Great place to stay

Great value

I paid for my reservation at this hotel and they provided me a room and at 2 am they kicked me out because supposedly the system was down and it didn’t processed the payment

The staff was very helpful, and the room was clean and convenient for our overnight stay.

My room was filthy with hair in the tub and sink and body scum and toilet tree residue. I was told that there were no other rooms available, and I had to spend the night in these conditions.

Love the room and detail just a high deposit for the one night i was staying

Garbage everywhere outside. Took my dog to go to bathroom at 4 in morning. Doors were unlocked. Never again!

The property is not well maintained. It looked dirty, and I found lots of hair on the bathroom sink countertop. The hotel does not have bottled water neither to give their customer for free nor to buy. The walls are paper thin, and I could hear all noises around throughout the night. My room was on the first floor, close to the reception desk, and the entire night the reception desk was operating, receiving calls, talking, cleaning - no sleep for me for the night.