Extended Stay America Select Suites St Louis Earth City

キッチン、レンジがついてるのは良かったが、 間違えたWIFIパスワードを教えられ、 迷惑した。 ロビーのコーヒーサービスなどはよかった。

Clean room 👌 and friendly service!! Front desk was Awesome!!!

I’ve never stayed in a hotel that only had one bar of soap and no other toiletries available. I had to go down and get my own bedding for the hide-a-bed. The room smelled like a wet dog.

Great staff and amazing room

We waiting outside for a long period of time because there were no staff on site to check us in at 1:30am. The room was disgusting. The headboard had greasy handprints all over it, the room smelled like a dirty hamster cage! The bedding looked old and faded ( not crisp white) . The pillows were flat and stained, and there were not enough towels provided in our room . We had 4 people and there was only 3 towels. It was a really bad hotel and if I were you I would be embarrassed to offer to customers!

Found 4 roaches in the room.

For a quick one night stay after a concert, this was okay.

Located in an okay area. Restaurants near by and conveniently located to my destination. Kitchen area is a little outdated but everything was clean.

Room was clean

The staff, especially Stacy and Veronica (sorry if I heard the names wrong) were very helpful and attentive. Room was quite comfortable and clean

We booked and paid for a 3 nights stay, then when we arrived they had given our room to someone else. I had to call to talk to the manager lakiesha the next day and instead of hearing my frustration she hung up on me! Twice! Never using that brand of hotel ever again!

I would of liked coffee and a trash can

Great

☺️

No facilities, no plates or cutlery, no way to make a drink. Old property, very tired. Room smelt damp. Avoid.

I was suppose to get a full refund but no one has refunded my payment nor reached out to me

Bugs

Nice and it is clean but outdated. Shower could use ann update it shows age and damage.

The front desk young lady was very nice and very accommodating!!! I will always book in the future!!!

Has roaches. They charge for extra towels even if you’re staying for the week. Door key kept defaulting. The smell of dirty diapers..