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Variety of kitchen tools are limited, you need to ask to get detergent and soap. Shampoo and conditioner not prepared. The same goes for towels for the next days. It is OK. But detergent for laundry is expensive you need to prepare to bring in that was not comfortable. I hope the shampoo and detergents should be prepared by the hotel because They are difficult to prepare small amount

Breakfast is not acceptable as it’s only junky food No fruit no bread No soup But possible as kitchen Need more tools for cleaning

基本、宿泊中の清掃が無いことは、チップの面では良い。 衛生面ではあまりよろしくない。 事実、最終日にゴキブリがいて、不快な思いをした。 あと、チェックインした直後に工事の方が来た。 こういったものはやめて欲しい。 受付の方々は、とても気さくな方々で申し分ありません。

9日間滞在で一日ルームクリーニングという話でしたが、清掃されませんでした。再度翌日に清掃の連絡を入れても清掃されず、怠慢を感じました。

出張で一泊利用しました。 短期だったので利用しませんでしたが、キッチンがあり、長いスパンで滞在する際には自分で調理ができるのは良いと思います。 ロケーションもビジネスでの通勤には便利ですし、部屋もよかったです。

20年前に泊まりました。 懐かしかったです。また利用します。 ホテルの名前だけは、変わってしまいましたが。。。。。。。。

Simple and reasonable hotel. No coffee maker but there are kitchen sink, stove, refrige and microwave. Near Crossman vta light rail station, so shopping to Grocery outlet at Fair Oaks station or Enjoy Cinema and shopping at Great Mall station. Also possible to access SFO via Caltrain and BART.

米国に長期出張で毎日外食が退屈が、部屋にキッチンあり、調理道具は貸し出せるところが助かりました。

チェックイン時、フロントの女の子が明るく好印象でした。部屋にはキッチンがあり滞在には便利。朝食はマフィンやオレンジがフロントにおいてあり、部屋に持って帰れるが種類は少ないので、朝から持ち込んだパンをトーストしました。

金額から考えると満足の状況でした。 立地も問題なく、部屋の清潔さ等なにも問題ありません。 部屋の清掃が通常ですと一週間に一度になるので、この点を認識しておく必要があります。 インターネットの設定等問題ありませんでした。

Front desk was not prepared for volume of guest at check in. Spent an hour in line at check in just to be told our room wasn’t ready after our long day of travel.

When I purchased a room at Extended Stay America Suites San Jose Sunnyvale for a very special trip, I thought with the word Suites in the name meant that it would be a little more updated and well tended, but that's not what I got. The check in was just over an hour long with one employee and one manager clicking his pen in the back (we could hear it) and when I arrived only 4-5 people to be checked in. The lady who checked us in answered her cell phone and left the room for over 5 minutes in the middle of a check in, and was texting in between customers waiting on their cards to clear and computer to load. I was booked for a queen bed, it was definitely a full as I own a queen so I could tell. The room was bare without even shampoo or a coffee maker, you had to order them at the front desk, and after check-in this DID NOT seem promising, so I didn't even bother. In the end, if you want a suite-like room with a kitchen that feels home-ish for the night, this is not the place for you. I would compare this place to be more like a Motel 6, but those are almost better, at least you have a coffee machine option in your room before arrival and half the price if not more than that!. Sorry to be rude I am just VERY disappointed with what I paid for the room it was definitely NOT a suite. -Mercedes

Very dumpy place, especially for the price. The whole place has a very bad odor. Room was dirty and dingy and poorly maintained. Very, very slow check in process, waited a very long time. The employee checking in guests at counter was left with no help, clearly overwhelmed and stuck with a very long line full of irritated people. Each check in took a long time. Other employees came up to counter but did not assist. Mattress was very old and saggy especially on one side.

Check in took over an hour in line. Rooms were dirty .

Smelled so bad and sheets had stains. Just dirty

Very clean and quiet

some guests living next door banged the shared wall during wired time and kate nighs.I believe adults can guess what they were doing. It's annoying and interrupted my sleep

Pretty filthy room and among one of the worst that I’ve ever seen: Within an hour of checking in we saw a roach and a bunch of gnats. The room also had a weird odor. When I got into my bed for the night there was a dried booger. The sink had pubic hair in it when we first stepped into it too. We booked two nights and decided to leave the serving night instead of checking out in the morning due to how repulsed we were.

Yes

Everything was good