Fairfield Inn & Suites by Marriott Chicago Naperville

改装中で外観はよくなかったが 快適に過ごせました。

Good.

The hotel was clean, the staff was friendly, the breakfast offerings were nicely varied. The air conditioning was meh. There was an obvious water damage repair in the bathroom but that did not affect our comfort or cleanliness. We were in town for a funeral and for all intents and purposes the room fit our needs affordable. Great location with highway very close by and lots of restaurants and even fine dining very nearby

The hotel was okay, but the lighting in the rooms was very dim, and housekeeping didn't speak english so it was hard to request items needed

Foi excelente a estadia e o atendimento dos funcionários também. Bom café da manhã.

Had to ask multiple times about getting cups and coffee in the room. Request to fix a body wash dispenser that was stuck to the wall to be replaced and it never was. We were in room 316.

It was very nice. Room Was nice beds comfortable. Slept really good. Thank u

Friendly staff and clean hotel

The mattress was very uncomfortable. Breakfast choices were very limited.

Staff are very friendly and helpful but the hotel itself is run-down.

The outdoor landscaping is poor...so many weeds and thistles next to sidewalks and other common areas. Can't help but mention poor bathroom and shower lighting. Very difficult to shave or apply make-up in dull lighting.

Great location and fancy dining options within walking distance

One room cleaning service in 5 days, shower tub clogged for two days, breakfast items short listed, etc

When we arrived and received the key to our room the front desk lady was nice, but when we went to the room, our room door was left open and only one bed was clean and made. Pillows were on the desk with no pillow covers, dirty blankets were on the chair. We went back downstairs and were immediately given another room but while downstairs there were other customers who experienced the same issue. The next day when we asked the housekeeper for extra towels she said she couldnt give us extra towels. The breakfast was good.

The worst hotel I ever stayed at.

Very pleasant and professional staff, starting with their manager!

Considering I paid over two hundred dollars, I expected more than town carpets in the room, unclean linens and toilet paper on the floor!

This is an older Fairfield Inn and it’s definitely showing its age. Shopworn carpet, sagging light fixtures and a lumpy king bed. Most concerning was the water leaking from the ceiling into the shower, leaving the ceiling drywall sagging very ominously. When I told the front desk person when I was checking out, he acknowledged that they were aware of the issue (which didn’t prevent the night guy the evening before assigning us that room). Not sure if Marriott or a franchisee owns this property, but it needs a complete renewal ASAP.

We were in Naperville to visit a friend before flying home the following day. We were able to check in early and found the room clean, good shower pressure. Front desk person was especially welcoming and helpful.

There was no grab bar or non-slip treads in the bathtub/shower. The floor of the tub was narrow and slanted which made it unsafe to stand and take a shower. The exhaust fan in the bathroom was too loud. Also, the front entrance to the lobby was not clearly marked or clearly obvious.