フェアフィールド イン & スイーツ コロラド スプリングス N./ エア フォース アカデミー

The room was overpriced $162 for room that you can get at a Motel 6 for 60 bucks. The paint on the walls were chipping, there was a bullet-sized hole in the wardrobe closet. The feel of the room was old and damp. The furniture was stained and old. I would never stay there again nor will I ever pay $100 plus for that room!

Unlike my first visit, which was excellent, this visit wasn’t. Room service - stayed five days and sheets were never changed. Had to ask for towels, took my garbage to a trash can, had a huge spider in room that staff killed, deadbolt would not always operate correctly. The deadbolt wouldn’t have been that big of a deal except that I had to contend with a super heavy door, a walker, and trying to get the deadbolt to retrieve. Jeremy from the front desk was exceptionally kind and helped me bring suitcases in upon arrival and always had a kind word.

Have stayed a few times now, always really enjoy it. This time the room had a funny smell but overall was very good

Beds are very uncomfortable. Lights in room do not work. Front desk does not have emergency items such as tooth brushes, razors, etc. use to be my favorite place to stay, not anymore.

There was a spider on the towels at pool. Pool freezing cold. Broken shower head

This hotel is “ tired “ … that’s the only way to describe it …. And breakfast was terrible!!

The room was average but the beds were terrible...lumpy and uneven. My room next to the elevator had a banging noise all night long. The TV only worked on a couple of channels. The price was too high for a $100 a night hotel room experience.

Staff was friendly and always willing to help with any request. Particularly, "JUN" at the front desk. Thank you. -M. Allsup`

The front desk staff on day one of our stay was very helpful and accommodating. The breakfast options vary each day and offered a good variety. Comfortable beds and shower ok. Only complaint was the mini fridge had a control that needed to be reset every few hours or would shut off and drinks became warm. Close to highway and a lot of attractions.

When I woke up in the morning and pull the sheets back I found a wad of black hair in my bed. (gag). I bought this to the attention of the manager and she stated she would credit my stay through Expedia. 11 days and still no credit. I can't stand when people say they will do things and never do, probably never intended to refund my stay. Check your sheets!

No really good restaurants or cocktail bars around there

Would stay here again.

My wife and I stayed here for 3 days to attend the USAF Academy graduation and festivities. Very convenient to the Academy, the rooms were very comfortable, the staff very friendly, and the free breakfast was surprisingly very good. Highly recommend.

We have stayed here several times and have always had a great experience. The same this time except the water in the shower was cold.

Stay was comfortable. Staff were great. One issue was when the towels were changed the new bath towels were small.... Smaller than the ones they replaced. Strange...

The young woman covering the breakfast service was excellent. My wife and I were impressed with her responsiveness and attitude. You can teach to the job, you can't hire the attitude. Negatives. We requested daily maid service and didn't get it. We were there for four days. By Sunday evening the trashcans were overflowing. The fitted bed sheets were not. We complained to the front desk staff and got a lecture about how hotels of this size had a hard time keeping help and don't as a rule offer daily maid service. Obviously winter was hard on the property. I put myself through college working as a janitor in a hotel. As such, I have a critical eye. The lobby and hallways were not up to standards.

There were gluten and dairy free options for breakfast, which was much appreciated.

This is the only hotel I stay at when I am in this area. The staff is professional and pleasant. My room is always clean. I feel comfortable staying here.

Everything was great except i like clean towels everyday.

A few things off. Beds were sunken, people knocking on door at 4 in the morning. Room temperature tough to keep consistent. Otherwise ok.