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This was an older property but was immaculate and the beds were amazing!! Can someone from there tell me where I can get one of those pillows?? I was in a king size bed and the pillows were phenomenal!!! Staff was super friendly as well, food was great.

Good customer service.

It was good.

Free parking

I stay at Four Points when visiting Asheville every time I visit. It's convenient to downtown, a YMCA membership is included (while you're in Asheville. The staff is (with one exception) VERY helpful and I feel welcome each time I come. Units provide a microwave and refrigerator so you can have an easy meal. Trader Joe's is within walking distance

We had a problem with the TV, they moved us to a new room the next morning (when we reported it). Very friendly with directions.

Stayed here many times. Love it. Great location friendly staff.

Had a wonderful stay, very nice hotel only problem we had was with woman that checked us in, also if hotels in downtown area will not let people from the asheville area stay in hotel then that should be posted on website. We just moved here and haven't found a permanent residence yet bc we travel for work the woman at front desk was saying hotels in downtown area do not let locals stay in there hotels I had already paid and reserved room so they let us stay but to me it was ridiculous and lady at front desk was really rude about it. I went there with husband to get away for Easter weekend, go out and visit shops and stuff in town something really haven't gotten to do since came here, apparently they only want tourists there but we spent money and did same things a tourist would do. I was just really surprised she acted that way especially after the flood this town went thru and so many people losing their homes and everything.

Easy check-in, clean room, variety of amenities provided, good location.

No complimentary breakfast, so we went out and discovered a wonderful coffee shop.

It was an okay hotel. Neither very good or bad. The room has very old furniture and TV. There was no microwave oven in our room. We has some food and we had to go to lounge to heat it. It was for one night so we just didnt complain about it but I would not want to experience that again.

Staff was friendly, on site restaurant was good, bed was comfortable and water pressure and shower head pressure was spa like. But only 1 elevator was in service and the A/C in the room was weak which left our room VERY warm even with the constant fan running.

Very nice

The staff was excellent. The rooms were very clean and upgraded.

The staff was great.

Comfortable and clean

Perfect hotel for walking downtown Asheville!

Walking distance to downtown

Thiis hotel is definitely showing its age with outdated furniture and few amenities. For the price, I expect a quiet, functional AC unit, quality toiletries, a functioning coffee machine and a free breakfast or at the very least, complimentary coffee that is drinkable. This hotel didn’t provide any of these basic amenities. The best thing I can say is that the location is good for exploring downtown Asheville and attending events at the Harrah Cherokee Center and it has ample free parking. Other than that, it was disappointing.

I spent 3 days and 2 nights in Asheville and staying here made the trip very relaxing and enjoyable. Friendly/helpful staff. Very comfortable room. And the convenience to downtown was awesome. Definitely, my go to place to stay whenever I am visiting Asheville.