フォー ポインツ バイ シェラトン ニューヨーク ダウンタウン

シティビューで予約しましたが、ビルの谷間しか見えませんでした。そのことをスタッフに伝えると１０％値引きしてくれました。スタッフはとても丁寧に説明してくれて、親切に対応してくれたと思います。洗面所の水道水が白く濁っていましたが、ニューヨークの水ってそういうものなのでしょうか？冷蔵庫が無いのは不便だったので、事前によく確認するべきだったと後悔しています。

I understand they were under construction so the area around the property is understandable. Just wish there were fridges in the rooms! Service, staff, and room service was fantastic though.

Perfect for my requirements and very clean ; )

Everything was good! Good location, good attention, good facilities, good room service, among others. The only thing was that the floor under the bed was a little dusty, but overall the cleanness in the room is so good. Always have clean towels, free water bottle, good bath water temperature. The location is so amazing, 6-7min walking distance from museums, subways station, places to eat, 9/11 Memorial, Oculus… I recommend this hotel so much.

Excellent hotel

Good experience

Very good place

The amount of noise due to construction was ridiculous. There is no where to stop and unload your luggage. The rooms are dated and falling apart. Location was great.

It was aight

I liked the king bed. It was a comfortable bed. I didn’t like the latch to lock the door on the inside was broken. They had to come fix that. The A/C kept cutting on when it was 43 degrees outside. They had to come and fix that. My room was across from the Lining closet and the staff was in there until almost 5am laughing, talking loudly, and kept slamming doors. I had to call the front desk to get security up stairs to stop the nonsense. The water was off from 11am until 3pm for maintenance. They did give me a flyer under my door letting the people know. The toilet would not flush. They had to come and fix that. There were too many issues going on to have paid that much for the rooms that I paid for. I think that I should get at least half of my money back that I paid for the rooms.

Nice location and

Excelente

It was nice and clean and staff was very helpful and knowledgeable about property

The heat did not work in the living room section. The lights did not work in the front door foyer area.

Great central spot to everything! Amazing staff!

Professional

Room was clean and staff were friendly and helpful. Convenient walking distance for places to eat and little convenience shops. Area just outside of hotel entrance seemed a bit unkept.

This place was really nice because of the service. The train is close to this place. The staff were also very friendly. The room was great for staying alone, but the space felt a bit distorted, which was a bit uncomfortable. It was also disappointing that there was no refrigerator.

We had 3 rooms total for 12 people, and had a great week stay! The hotel was very clean despite the snow and light rain, and the staff was great at accommodating us as far as precheck in and luggage holding (again, despite us being a group of 12!)

It was grate stay overall, clean room and bathroom. Furniture is good condition.