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They made a big deal out of wearing wristbands, but we never did see anybody wearing one on the premises. Loved that we had the ability to have the air fan on for white noise

sadly the coffee pot had mold, they didnt clean our room for 2 days and our phone did not work. I would like a refund

Great place to stay.

Located right on the beach, equipped with kayaks, sap boards etc. Very clean and well organized. Beautiful views. Great gym ! We loved it.

Loved the room and location. The restaurant food was excellent. However the hostess was extremely rude. When were arrived the first time and were making our way to the bar area we were stopped and told that the bar was full and no tables were available. No let me see how long the wait would be. No let me put you on wait list. Just we are full. The next morning we went back over to attempt to get breakfast. Again bad attitude and we asked for outdoor seating. We were told only at the front on a crowded high top table. We decided that we would eat indoors. As we walked back we saw empty tables on the side veranda. We asked why we couldn’t sit there. The waiter said we could. Hostess followed us out there. I said “Here we go “ as I thought she was about to tell us we couldn’t sit there. We just sat down and we had a delicious breakfast. Our waiter was so nice and accommodating. Breakfast was perfect. Loved the restaurant. You need to retrain the hostess on her manners and lack of respect for your guests. We are there for a nice weekend and not to be treated so poorly.

Always love staying here.

Pretty hotel on Mirror Lake Nice chairs with fire pits on the sand to the lake Have kayaks to use Staff were pleasant Bed and pillows were great Room location was the only disappointment but not a deal breaker

We had a great stay! Loved the private lake access and the accessibility to all dining and shops. Will be coming back!

Besides the two little dogs barking outside our room at 7 am and the screaming girls in the pool area it was great. Lots of kids due to hockey and basketball but most were great.

Beautiful view of Mirror Lake. Love being able to walk to abundant options for dining and shopping. the outdoor lighting is enchanting in the winter.

Fantastic location!! Very Clean, Staff was Fantastic!

Our stay was great, the staff was amazing, helpful and friendly

Rooms were nicely appointed, very clean and the staff was friendly and helpful.

Nice place

A well located hotel right in the middle of town and if you’re facing towards the lake, extra beautiful and very quiet. The only thing we really didn’t like was the fact that the HVAC system blew so hard with the fan that it was uncomfortable to have that kind of heat. Thankfully, we didn’t need very much, but it was overwhelming and very loud.

Vet nic we

Wonderful stay!

We have stayed at the Golden Arrow before, but it has been many years. We came up for an event, but decided to make a little mini vacation out of it and booked two nights here. The pros definitely outweigh the cons. The room was clean and comfortable. I love the recycling efforts very much. They included some K cups and a little Keurig, which was great for our first morning when we needed coffee right away. Our view was excellent. The layout of this hotel is very unusual and we loved it. My son took charge and figured things out quickly and then directed us where to go. 😆. We tried to eat at the Generations restaurant, but the first night they had a Private booking so we went somewhere else- and the next morning for breakfast they had a full buffet for $25 a person, but we weren’t hungry enough to go with that. But the menu did look good and we would’ve eaten there if it had worked out. Now for the cons, I have almost nothing except that in the wall next to my husband, it must’ve been every time someone flushed or showered…It sounded like a waterfall in there. It startled us the first few times. The only other thing was kind of a weird sound in the wall behind the bed, not sure if it was somebody’s TV. So it wasn’t super quiet or insulated- but otherwise all good and the beds were very comfortable!

Lovely property in amazing location. Older property has been well maintained and updated. Would definitely stay here again!

This is our favorite place to stay in Lake Placid. Perfect location, amazing views, best staff.