グランドステイ ホテル & スイーツ ベッカー ビッグ レイク

We stayed for a weekend funeral. The room was dingy and carpet as well as all upholstery in the room was stained. The room had a very strong chemical odor that didn't dissipate with time. The bed had a major dip in the middle; however, was relatively comfortable otherwise. When we first used the bathroom sink, it didn't even drain. The front desk staff was pleasant. This hotel had migrant workers staying there for a month. They made us aware via a memo in the room. Having them around and constantly in the hallways, parking lot and lobby caused more noise, and even though the hotel posted 'quiet hours', neighbors were playing loud music in the middle of the night. Breakfast was ok, but the area was sticky, refrigerator door sticky and dirty, and no tongs were available to get the bread products so people were using their hands. Overall, an unsatisfactory experience, due to the level of needed maintenance and cleaning.

Hotel was run down, old. Lots of odd smells and stains on carpet in the hotel room. Staff were pleasant but the hotel seemed sketchy.

Staff was excellent to work with but the room had a very musty smell and the tv didn’t work. Staff attempted to work with the local cable company to get the signal fixed but was unable to do so until presumably after my stay.

My 2 night stay was ok. Hotel is very dated and could use some updates. The sofa bed and desk chair were stained and pretty gross looking. Bed was ok and pretty comfortable. Bathroom was clean. I stayed her once maybe 12 years ago and it looks like not much has been updated and is pretty worn. Did not use the breakfast room, so no comment about that. Front desk staff was friendly.

If new hotel was for local farm hands, would not stayed here. Nothing against farm hands, but room next to laundry and ice machine. Constantly running. People sitting on floor in hallways. Different language. Said gave aARP rate - not. Bed was like a bowl. Get in on edge and roll to middle of mattress. Slept on couch. Never again

Room was dirty, musty smell. Felt unsafe men on floor waking around partially clothed, dirty laundry hall

great service!

Booked a room with a King bed and a sleeper sofa. Arrived to a very surly desk clerk who explained to me that it was my fault the room didn't have a sleeper sofa because I didn't call the hotel. Common areas were generally dirty and in disrepair. Asked if we could have a cot and was told it probably wouldn't fit and we would be charged for it. Terrible experience. Had to drive back home.

Clean Hotel, Quality Guests, Decent Price, Excellent Service

It is very noisy and the hotel and our room smelled terrible. This hotel is very outdated. Many of the guests must stay here for extended stays for work and doors are propped and they hung out in the hallways. It’s very noisy

Absolutely wonderful hotel and staff! Extremely clean and a wonderful breakfast! And absolutely love all the staff members thank you for a wonderful experience on my birthday! I will continue to book rooms with Becker GrandStay Hotel!!!

Older hotel but kept clean and functional. Staff was great! Would stay again if traveling through.

Room smelled like dog pee and cigarettes and was very humid and musty. No other rooms available there so we ended up having to drive 40 minutes out of town to the closest hotel with rooms (cost an extra $200 for the weekend.) front desk did refund the room but we were stuck paying more elsewhere and had the added stress of finding a new room at 7pm that day.

Very friendly, helpful staff. Room was nice enough and bed and pillows were comfortable but the room was so humid everything felt wet, especially the carpet and the bed.

The hotel is dated but in good condition.

The staff are excellent! Customer Service is great! Breakfast is great, as well is the coffee. The only downfall is the rooms are so very dated and need updating. Rooms are rather stinky. Even though the 3rd floor is for no pets and entire hotel is non smoking, both rooms i had in the past week were stinky. The first room a week ago smelled smokey and upon my return the 2nd room smelled like cats were in it. I have a very sensitive nose though so it could be me. Again, the staff are great, the owner just needs to update the rooms. The beds, furniture are very old. Very clean though and great location for me.

Very spacious room and we had a pet room with very few previous pet stains in carpet. Great selection for breakfast and very friendly and helpful staff

Very clean property with friendly staff! Excellent breakfast.

Not amazing but for the price, not by any means terrible either. The staff was very friendly. It was nice being able to go downstairs to a hot breakfast, especially with the waffle machines. Amenities were pretty standard, but internet was mediocre at best. We didn’t check out the pool or gym, so I can’t comment on those. My 2 small boys did love watching the trains go by every so often.

Very clean and quiet.