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Shower tap was not fixed on the wall and it dropped on my toe. wi-fi was available only around the lobby. Door to the connection room was not sound insulated.

property run down, room was worn out tiles missing from floor, walls dirty, carpet worn out and dirty with stains. I would avoid this property

Great Lakes Inn is in a convenient location by I 75 in Mackinac City. Close to shopping, food, attractions, ferries and water. Our room was very clean but the TV and refrigerator were smaller than most in other accommodations. The WiFi signal was slow, in room phone was outdated and the beds were not very comfortable. Except for the fireworks noise and when other guests were checking into the surrounding rooms after a long day, it was quiet. Overall, we had a pleasant few days at this motel and sightseeing the surrounding area.

Very dirty, run down, stinky, not able to use hot tub or pool pool

Not so good, bed ; hot shower was a cold shower, maybe like warm. No breakfast offered

The hotel clerk told me room number 505. I spent time driving around looking for it! Couldn’t find it so I called front desk! I was directed to the corporate call center and they gave me their number. Well she wrote it down wrong shoulda been 105!! Not good!!! Just think what would’ve happened if I came back when it was dark!

Very good staff

List of items to be addressed: 1)Property needs lots of maintenance as the bathroom shower knob was not working. 2) Light Bulb not working. 3) Door latch was not working to close the door. 4) Internet did not work for the 2 nights we stayed there. 5) Could not reach the front desk as it is located in the next building. 6) Remote did not work. 7) Floor Carpet was a dull black shade, and some insects were seen flying in the room. I definitely won't be staying there again. The front desk staff were polite and tried to help but the problem is with the infrastructure and facility. Only 2G internet available and that too did not connect.

By far the worse hotel room I have ever stayed in. The room stunk and it was filthy. The lock latch on the door was broken, bedding was stained, my daughter’s white socks were gray w/in minutes of walking on the floor, neither TV nor phone worked, outlets were so loose anything plugged in fell right out. The bathroom had a big spider in the corner behind the door (who had obviously taken up residence there quite some time ago based on its size and the size and its collections in the web) so clearly that space had not been cleaned, there were also crumbs of god knows what behind the bathroom door. It was so bad that my children and I couldn’t stand the thought of staying there another night so we left after one. When Expedia reached out to the hotel to request a refund for the night not spent there, they refused. I get that there are rules and restrictions re: reservations but there is no way they are not aware of the state of their establishment and it’s absolutely disgraceful that they would deny a refund to a customer who left because of the poor conditions of the room. I have been compensated at other hotels for far less disturbing concerns w/out issue. Shame on the management there for being so money hungry (I’m sure they reaped the benefit of some other poor, unknowing customer paying for the room the same night I also did) that the concerns of a customer don’t matter. I will say the two men at the front desk were very friendly at check in.

The Wi-Fi was non existent. When we left we found old to go container under the bed that was moldy. The sink leaked so the floor was wet by the sink all the time. The price was good and the people were nice, that was about the only thing good I can say.

Your choice of swimming pools outdoor or indoor low water pressure and drainage was slow other then that the bed was comfortably got a real good night sleep

we found medication bottle on our room, grapes behind a bench molded it was disgusting in the room

Check in was a nightmare! We had to check-in at the hotel around the corner, which was also checking in three other properties in the pouring rain. 2 people checking in about 40 people. The staff did the best they could, but who does this? Also, when we finally got to our room it was still occupied by the previous people.

We stayed at this property over the 4th of July weekend and paid $250 per night, which is extremely high given the overall condition and experience. While we didn’t expect luxury accommodations from a motel, we did expect basic cleanliness and service—which were unfortunately lacking. The room was outdated and not well maintained, with visible dirt and wear. We stayed for two nights and had to take out our own trash, as no housekeeping service was provided. That alone was disappointing, especially for the price. Additionally, the motel advertises free breakfast included with the stay, but when we inquired, we were told they don’t actually offer breakfast. Instead, we were given coupons for nearby restaurants to get a small discount—this felt misleading and unprofessional. Overall, this stay did not meet expectations and offered poor value for the price. We would not stay here again and do not recommend it to others.

The room was clean, but tired. Good location, view and value. Walk to ferry and brew pub.

Listed Amenities like the pool or free WiFi are not available. Had to walk next door to check in.

The pools and hot tub I are empty . No options were given. Had to check in at another hotel? Place is old and run down. Found used coffee pod in the coffee maker so I know it wasn’t cleaned.

Same owner over multiple properties. Had to go next door hotel to check in/see front desk. Also have to go to the next door property to use a (run down, ugly, plants growing inside) pool. Property is not cared for in a professional manner. Seems short staffed and abandoned. The front desk did let us know we get into two local 'waterparks' with our stay. I took my kids to both, both were run down, broken down water slides, and excessive mold and smells. Do not recommend staying unless you have very very low expectations.

I did not like the hotel we had bugs in our room. The room was stinky, they advertised a pool and got on their website, but the didn't have neither one. I got bit but a spider in the room the water in the shower was cold it wouldn't get hot. I will not be staying there again I do not recommend this hotel to anyone

Dirty broken beds. Room never cleaned. No front desk had to go to next property. No pool had to go next door. Totally misrepresented would never go again.