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Did not like the bathroom

Great area, nice room, friendly staff! Only complain was an uncomfortable bed. Would stay again.

Great location, convenient, friendly and helpful staff, complementary breakfast/coffee. The kids enjoyed the pool which had a great view. Our room faced E Bay Street, so some might say it was a bit noisy on a weekend night, but this really wasn’t a major issue for us.

Over we did enjoy our stay while visiting Savannah. We found the staff to be very helpful, kind, and accommodating. This property was in a perfect area in downtown Savannah. My only critique would be the cleanliness of my room, it was not bad but the shower was stained and the bathroom could have used a deeper clean. Regardless it was a great visit!

Comfortable beds, nice staff, clean. Good breakfast.

Cost for valet parking was so high

Nice hotel. Refreshed, new paint, clean. Really nice decor. The rooms have crown molding, nice touch. Staff was great, we used the valet, they were great. Nice convenient area close to everything. Great stay.

Room was impeccable and the location is amazing.

Sad the pool wasn’t open.

I couldn’t have picked a better location. The hotel is perfectly situated—just steps away from beautiful historic squares, great coffee shops, restaurants and riverfront strolls. It made exploring the city on foot so easy and enjoyable. The hotel itself had a lot of charm, blending modern comfort with touches of local character. My room was clean, quiet, and cozy—perfect for unwinding after a day of sightseeing. The staff was friendly and welcoming and check-in was smooth. If you’re looking for a convenient, comfortable place to stay while soaking in all that Savannah has to offer, I’d definitely recommend this spot.

Everything was good - clean, beds were comfortable, staff, breakfast, coffee, pool were all good, the only issue was the tub did not drain well.

We stayed at this location in December and truly enjoyed our stay so decided to come back in July and it was the worst experience! Our room was dirty and smelled of dog…smoke alarm went off in the early morning!!! Manager on duty was not helpful at all, came up to our room and sprayed air freshener to help with the smell! We will try a different hotel next time we come to Savannah!

Very clean! Breakfast variety was nice. The big wooden doors for the rooms are heavy and loud and difficult to open/close.

Amenities, convenient to everything, clean and great Valet staff. Minor issues such as having to ask for the room to be cleaned and having to ask multiple times for pool towels to be replenished.

The staff was so friendly and made sure everything was so good. Even went above and beyond to make sure our 90 year old uncle was taken care of and even made us drinks in the lobby without having a bartender. I def recommend this hotel to anyone. The staff at the valet parking were so helpful and outgoing and once again made sure to help us get our uncle around town bc he can’t walk to much. Def will go back!!!!

The property was nice, No self parking only Valet parking prices were to high. The Fire alarm went off twice at 2:35 am and had to wait for them to let us back around 3.30 .

Every night we were there the fire alarm went off at 2:30 in the morning. Seems to be a recurring problem and nothing is being done about it. The location is great, breakfast is good, but if you can’t sleep at a hotel that’s a fundamental problem.

It was extremely disappointing. We tried to check in at 3:05 PM when check in is clearly at 3:00 PM. I did not receive a call until 3:41 that my room was available. Secondly, the fire alarm went off at 2:45 AM for about 5 minutes. Obviously, not the fault of the hotel, but checking in late was a bit ridiculous when I am paying full price, but not getting my room for the full time promised.

We were in Savannah for two days as part of our family vacation. The hotel is very convenient to walking to River Street and the surrounding historical grounds. We did the Ghost Tour Pub Crawl by Cobblestone and would NOT do that again! The breakfast at the hotel is amazing and plenty of room to sit and enjoy.

Liked this property was on Bay Street and one street away from Rivers Street where most food places were.