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Bed was not as comfortable. We stayed here because we were going on a cruise and it was closed to the port. The overall it was clean.

I liked how close it was to some of the museums and activities in the area. I did not like that they had a daily parking fee.

Horrible. Non working TV. Dirty. After checkout you'll get charged for parking and will not be told. Added other bogus charges. Run. Foreign owned. Spend money elsewhere

The room was clean with nice amenities. The breakfast buffet was okay. Some sugar cereals, an empty egg bin, sausage, and an empty potato bin. There were some mini scones but nothing to put on them and two pieces of toast. We arrived around 8:30 and the hours were 6-10. There was oatmeal and a waffle maker. Both days we stayed, the eggs were empty. They did get refilled the first day, however. The second day they were not so we ended up going to a restaurant for breakfast. We pay a little more to stay in a hotel with the free breakfast so it was disappointing. Also, housekeeping is every OTHER day. So for our 2-day stay, we never experienced any housekeeping. This is beneath the standards that we expected for the price. The front desk staff was very friendly! The hotel is close enough to walk to many of the things people go to St. Augustine for. Between the lack of housekeeping during our stay and the disappointing breakfast buffet, however, we will be looking for a different place to stay for next year.

When we checked in nothing was said about charging for parking or needing a parking pass for our vehicle. At checkout we were notified that we were being charged for parking and are lucky we did not get towed…

Love it Nice Big Room

Clean and front desk employees very professional

Dont clean the room

Room smelled like a nursing home. There were boogers on the wall in the bathroom.

Far from the heart of St. Augustine, more than a mile, not walkable for most. Trolley expensive! Bathroom shower fixtures didn't work, lower shower head, but upper one did. Seemed fragile about to break. Fridge tilted toward cabinet doors, drinks fell out everytime opened. Cabinet didn’t close, could be trip/bump into hazard.

Very clean and staff was friendly

Location, customer service and cleanliness were top notch

Shower faucet didn’t work correctly and door was falling of the fridge. Otherwise it was very quiet, clean and comfortable

Nice clean rooms. Good parking lot.

Shantel - very nice. Felt as if she was welcoming us into her own home each time we saw her. Girl in laundry rm was VERY RUDE after being told of an accident, that we stripped the bed for her. She rolled her eyes, acted disgusted and didn't say "Thanks" or anything. Just turned - I was going to let her know how ugly her response was but yhisbwould have been a waste of my time. Training her in kindness and how to have respect for others thoughtfulness is way past due. She was only thing that was wrong with the staff. The rm

Cleanliness was wonderful. Surrounding area did not like.

Room was large and clean. Staff was friendly and always helpful. Breakfast was adequate. However, the bed was terrible. Needs replacing. Every move, you could hear the springs groaning. Never had that before.

Reallt well located. Breakfast was good and the beds and pillows were wonderful

The room was really dated. We had two small sofas (loveseats) in our room. They were so soiled. Definitely not sitting on them! We were also right on the road… actually thought the traffic was coming through our room.

safe