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The staff is there for you, pleasantries for all! They recognize your loyalty when it counts, being fussed over isn't that important to me, just nice in rare occasions they are there when you need them.

Convenient location for my family and business in La Mesa. Nice pool and hot tub and good laundry accommodations too. Lots of great shopping and services nearby as well.

Carpets need cleaning

Its a ok place

I will never book a reservation threw Expedia again ever in life! This was the worst experience ever. So I ended up using my affirm to book my room threw Expedia, I booked my room for four days which came out to be almost 400.00 dollars that I was approved by threw my affirm account. I get to the motel heritage inn in La Mesa CA and the clerk tells me that I have no reservations in the system when clearly I have my loan ID number that I now have to pay back to affirm when I didn't stay one night in my room! Everything is a complete scam! It was booked from August 4 threw August 8th 2025 which is today but yet instead I had to sleep in my car in almost 100° degrees weather while trying to work and maintain and continue to function and still have to pay this loan back to affirm so that doesn't get ruined. So discussed!!!!!!

Pictures are very different from reality, that’s no a friendly family hotel, there were people drinking and smoking all over the place, men doing mechanic work in the parking lot, homeless people also in the premises, elevator had wet floor and looked unsafe, the room was even worse, blankets had cigarette burns, bathroom looked disgusting, roaches and who knows what else on the floor and walls, manager was unprofessional, multiple people complained while I was in the office about the roaches and the keys not working, couldn’t believe it was that bad.

Completely unprofessional

Hotel not as pictured. I will say the staff was willing to work with me and provided partial refund for issues experienced.

Good inexpensive hotel

I like the closeness to freeway. Did not like the other guests.

Muy bien todo ,solo espero que servicio al cliente en el mostrador sea mejor ya que parece que están enojadas las personas que atienden ☺️

Great motel for family vacations

The rooms are smelly, non-smoking room but smells like a cigarette. All room furniture are old & dirty & look like it has bedbugs. The price I paid per night $105 is very expensive in relation to the hotel general condition & appearance. I would not recommend this hotel anyone who want a clean & comfortable stay.

Peaceful

carpets need to be cleaned

carpets are very dirty

carpets need cleaning

carpets are dirty

carpets need cleaning

carpets need cleaning